Care Access Benefits Overview

Leads the design, implementation, and optimization of enterprise infrastructure, cloud services, identity, endpoint management, and monitoring systems. Drives automation, security hardening, incident response, root-cause analysis, migrations, disaster recovery, and operational improvements. Mentors junior administrators, maintains technical documentation, manages vendor escalations, and supports cross-functional technology initiatives. Requires strong infrastructure, cloud, security, troubleshooting, scripting, observability, and IT service management expertise.

Manages strategic enterprise accounts in the life sciences SaaS market, driving account growth, stakeholder alignment, partnerships, cross-selling, and territory sales strategy. Develops pipeline, conducts consultative discovery, delivers product demonstrations, and collaborates with marketing, SDRs, customer success, and executives. Requires experience selling complex SaaS solutions to biotech, pharmaceutical, clinical research, CRO, and health-tech organizations, with up to 40% national travel.

Develop statistical and machine learning models for clinical trial enrollment, patient matching, forecasting, and trial management. Monitor model performance and bias, build scalable data pipelines using AWS services and dbt, and ensure compliance with HIPAA, GDPR, and privacy standards. Collaborate with ML engineering, product, and clinical research stakeholders to integrate models into practical healthcare solutions.