Teams at Bolt Farm Treehouse

Leads the phone-sales team and owns commercial revenue performance across reservations, digital bookings, rebooking, referrals, upgrades, and guest enhancements. Responsibilities include coaching sellers, improving conversion and follow-up, forecasting revenue, analyzing profitability, coordinating cross-functional initiatives, and enhancing CRM, automation, attribution, and booking workflows. The role requires hands-on sales leadership and process improvement experience in a relationship-driven sales environment.

Designs and implements production automation systems, integrations, and AI-agent pipelines across business functions. Evaluates build-versus-buy decisions, establishes standards for testing, monitoring, documentation, and exception handling, improves system reliability, and measures operational value. The role also documents architectures, supports maintainability, and reviews other builders’ work.

Leads cross-functional projects from problem definition through implementation and handoff. Responsibilities include scoping initiatives, prioritizing work, coordinating stakeholders and dependencies, resolving blockers, using AI and automation to streamline workflows, supporting adoption, and documenting SOPs and reusable operating practices. The role focuses on improving guest service, operational efficiency, and business systems across departments.