Jobs at Bloom Healthcare

Provide escalated Tier 1 and Tier 2 technical support across Microsoft 365, identity and access, endpoints, networks, mobile devices, and EHR systems. Administer user accounts, licenses, MFA, Intune, and Entra ID; support onboarding and offboarding; document resolutions and maintain SOPs. Coach junior specialists, coordinate complex issues with managed service providers, address recurring problems, and follow HIPAA and security requirements. Participate in an after-hours on-call rotation.

Leads and manages a software engineering team while contributing to full-stack development. Owns architecture, technical standards, delivery planning, production troubleshooting, security, scalability, reliability, testing, CI/CD, monitoring, and technical debt reduction for a healthcare technology platform. Partners with Product, infrastructure, and security teams to deliver maintainable systems supporting clinical and operational workflows.

Leads managed care contracting, revenue cycle management, provider credentialing, payer relationships, and related strategy. Negotiates payer contracts, optimizes reimbursement, oversees claims and collections, manages credentialing compliance, resolves payer issues, develops performance metrics, and leads cross-functional teams. The role also manages vendors, budgets, regulatory requirements, and reporting for senior leadership and the Board.