Teams at Blackthorn.io

Own strategy, roadmap, and delivery for significant Salesforce-native product areas. Lead cross-functional squads through discovery and execution, write clear product requirements, use product analytics and customer research, and champion AI tooling to accelerate outcomes. Engage stakeholders and customers, communicate with leadership, and mentor others while maintaining high delivery velocity in an AI-first SaaS environment.

The Customer Success Manager will manage a portfolio, drive customer adoption and outcomes, and build client relationships to ensure satisfaction and renewals.

As a Senior QA Engineer, you'll optimize testing processes, mentor juniors, and ensure high-quality software products through automation and performance testing.