Billtrust Careers In Denver

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As the Software Implementation Associate, you will become proficient in the Billtrust products and/or releases.  You will serve as a project resource to address functional and technical questions from both customers and internal team members regarding product content, processes, and procedures.  You will interact with the product, client support, and project management teams to ensure that you understand new product functionality/features being proposed by clients and/or internal resources.  You will gain experience and broad exposure to Billtrust’s products and begin the journey to becoming a technical and functional expert who ultimately provides our customers with direction and guidance on configuring the Billtrust platform to meet their business objectives.

The Billtrust Data Science / Machine Learning Intern should be tech savvy and have an ability to thrive in a fast-paced environment.  You should have solid research skills, triaging abilities and the ability to collaborate well with cross-functional teams. This is an opportunity to gain exposure to some of the fundamental aspects of building scalable software using modern cloud technologies, while having the chance to leverage your strong academic knowledge.

The Billtrust Software Development Intern should be tech savvy and have an ability to thrive in a fast-paced environment.  You should have solid research skills, triaging abilities and the ability to collaborate well with cross-functional teams. This is an opportunity to gain exposure to some of the fundamental aspects of building scalable software using modern cloud technologies, while having the chance to leverage your strong academic knowledge.

As an intern, you will go through our on-boarding process which consists of training on Billtrust’s products, core values, and competencies.  We will kick-off the internship program with a networking outing to get to know your fellow interns and provide continuous opportunities for other social outings with your peers, mentors, and other Billtrust employees. You will participate in our weekly Talent Talks to further cultivate your professional skills (e.g. Building a Striking LinkedIn Profile, Networking Techniques, Interviewing Best Practices, and more).  Throughout the program, you will receive in-depth check-ins and feedback conversations to track your progress. While you are gaining hands-on experience you will work on developing a capstone project to present your ideas on specific industry topics at the end of the program. Your audience will consist of your mentors, managers, peers, and even family members that you choose to invite. 

The Lead Quality Assurance Engineer will help lead our product engineering teams to help build, test & deliver features for our software-as-a-service (SaaS) eCommerce products. You will need to be collaborative and influential across our Agile teams, working closely with Dev, Product, DevOps and others to evolve our manual testing efforts and increase our automation coverage, while contribute to our Continuous Integration (CI) and Continuous Deployment (CD) pipelines and processes. You will serve as a "voice of QA" to ensure we are delivering high-quality products.

Billtrust is seeking a Senior Vice President of Sales to drive revenue growth through sales process development, implementation and optimization, talent management, and close collaboration with the overall organization. You will lead our growing team of approximately 40 sales professionals across the country and directly manage several VPs. Reporting to the President, you will contribute to the overall strategic vision of Billtrust and bring market, prospect and customer insight to the company to drive enhanced product development and service delivery.

Specialists are accountable for interacting, daily, with customers across a variety of communication means (phone, email, web, chat), while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate Specialists utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills they will be able to research incoming production issues, assess customer tutorial needs, and answer a diverse array of product inquiries. Specialists are responsible for monitoring their caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, this role will often work with customers to review/gather business requirements in advance of directing various configuration changes. 

As an Implementation Architect, you will act as an expert for the Billtrust products and/or releases.  You will serve as a key "go-to" person to address functional and technical questions from both clients and internal team members regarding product content, processes, and procedures.  You will be recognized within the professional services department for your Billtrust product expertise and will be sought as a resource for resolution of unique or complex implementation and support problems. You will interact with the product, client support, and project management teams to ensure that you understand new product functionality/features being proposed by clients and/or internal resources.  You will gain experience and broad exposure to Billtrust’s products and begin the journey to becoming a technical and functional expert who ultimately provides our customers with direction and guidance on configuring the Billtrust platform to meet their business objectives.

Billtrust is seeking a passionate Database Administrator to join our dynamic DBA team that manages a 250+ terabyte database environment hosted on our private and public cloud platforms (AWS + Azure). You will play a key role in managing and improving the availability, reliability and scalability of our enterprise database systems that include a mix of SQL (MySQL/SQL Server/Snowflake) and NoSQL (MongoDB/Dynamo/Elastic) technologies. Open to fully remote / work from home within the United States.

As the Billtrust Customer Success Manager your primary responsibility is to engage strategic clients and build the relationship into a mutually beneficial and profitable partnership, with a focus on driving customer satisfaction. The Customer Success Manager will define, quantify and analyze relationships with strategic clients so that their success is not left up to chance. The Customer Success Manager shall have regular contact with multiple key clients and work directly internally with cross functional departments, representing the voice of the customer, to actively resolve concerns and accommodate reasonable requests. To be successful in this role, all client communication, both oral and written, with key stakeholders at strategic clients will be accurate and informative. Additionally, as the main point of contact for a client, the Customer Manager will understand the client’s business and needs and will focus efforts on tasks that result in higher customer satisfaction and client retention.