Billtrust

The Software Support Senior Analyst plays an essential role in collecting process and performing statistical analyse of large amounts of transactional data.  service delivery role for the Billtrust Support organization. Successful candidates will have proven ability in interacting with customers to analyze and improve software performance metrics. You will play a hybrid role as a trusted team resource and complex issue manager.

The Human Resources Generalist is responsible for performing HR-related duties on a professional level and works closely with HR Management in employee relation matters, performance and compensation management, policy implementation, compliance and acts as a liaison for the Talent Acquisition Team.  

As the Vice President of Product Marketing and Marketing Research you will support a rapidly growing product portfolio in the geographic footprint of B2B customers within the enterprise and midmarket segment. In this role you will work as a player/ coach bringing deep expertise in all aspects of product marketing as well as defining market research needs. You will have hands on experience in marketing software and services to a commercial audience.

Billtrust is seeking a Software Engineer in Test (Test Automation Engineer) to design, code and maintain test automation frameworks and test automation infrastructure for our multitenant, web-based CashApplication platform along with our next-generation Quantum platform. You will need to be collaborative and influential across our Agile team, working closely with Dev, DevOps, Quality Engineering and Product to automate testing, optimize our tooling, ensure test suites are robust & reusable, and improve overall quality of what we deliver. If you possess a “no manual test execution” mindset and are interested in gaining production experience in microservices, event-driven architecture and public cloud, please apply.

Provides first tier customer support. Handles customer tickets through resolution. Continuously looks for opportunities for process improvements and makes recommendations. Understands what issues can be resolved, and when issues need to be escalated and keeps the next level of support/management informed on escalated issues, patterns, and trends that are outside of daily customer issues. Stays up to date with new products as they are rolled out and becomes familiar with these products in order to effectively support customer questions and concerns.

As the Senior Marketing Operations Manager, you will lead operations and execution of our integrated marketing campaigns. You will design, develop and implement scalable processes that ensure best practices in marketing and database management. You will oversee the Billtrust technology stack, manage the marketing operations infrastructure, create processes for scalability, and analyze marketing and sales data for insights and weekly reporting.

As a Business Analyst, you will be responsible for documenting the functional requirements, technical specifications and template documentation designs for clients business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements. You will be also responsible for reviewing complex data files, mapping documents, client requirements and providing guidance on best practices. You will need to be able to speak to the internal technical capabilities of Billtrust’s products while understanding client requirements in order to provide clients the direction and guidance on their options for the best user experience as it pertains to their business needs.

As the Senior Product Marketing Manager, reporting into the Head of Product Marketing, you will help build out our position as the leader in providing order-to-cash solutions to businesses focused on B2B interactions. In the US alone twenty-five trillion dollars worth of payments are made every year between businesses – with over 50% still processed via paper checks and often managed in-house through legacy IT systems presenting a multi-billion opportunity for order-to-cash software platforms.

The Billtrust Software Developer Intern should be tech savvy and have an ability to thrive in a fast-paced environment.  He/she should have solid research skills, triaging abilities and the ability to collaborate well with cross-functional teams. This is an opportunity to gain exposure to some of the fundamental aspects of object-oriented programming and web open-source technologies, while having the chance to leverage your strong academic knowledge.

Focusing on a data analysis project to assist in defining a revised permanent bill routing solution for our Product team. Ad-hoc data mining and reporting requests from ours Salesforce CRM. Leading the movement of client support documentation from our repository to our new web based format. Participating various active efficiency/improvement initiatives.