Teams at BeyondTrust

Manage strategic enterprise customer accounts from purchase through measurable outcomes. Build success plans, drive product adoption, monitor account health, mitigate risks, lead executive success reviews, manage escalations, and coordinate cross-functional teams. Partner with Sales and Renewals on retention and expansion, collect customer feedback, develop advocacy opportunities, and guide customers in applying BeyondTrust’s cybersecurity solutions effectively.

Own sales operations analytics across pipeline forecasting, revenue planning, capacity modeling, quotas, territories, and GTM processes. Build executive-ready reports and models from Salesforce and data-platform data, improve data integrity and automation, document operating procedures, and support AI workflow implementation. Partner with sales leadership and cross-functional stakeholders to surface trends, guide resource allocation, and drive strategic revenue decisions across global markets.

Lead the evolution of the Password Safe platform and infrastructure across cloud and on-premises environments. Design highly available systems, optimize platform services, standardize CI/CD and infrastructure-as-code practices, and establish GitOps workflows. Build observability, SLOs, chaos engineering, and disaster recovery capabilities. Serve as a technical leader by defining SRE strategy, mentoring engineers, conducting design and incident reviews, and influencing the engineering roadmap.