Jobs at Astreya

Supports global CDN cluster environments, including production deployments, network and Internet peering, server hardware, traffic issues, switch incidents, and ISP/vendor coordination. Performs network and server troubleshooting, root cause analysis, and outage resolution in a multi-vendor environment. Participates in 24/7 global support, including occasional weekend work, and requires knowledge of fiber-optic and optical transport technologies, programming or scripting, and network operations.

Provides Tier 2 operational support for globally distributed data center networks. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, automation, capacity planning, asset management, and coordination with facilities, vendors, and engineering teams. The role owns complex incidents, supports Tier 1 engineers, maintains operational procedures, and ensures timely resolution of critical network issues.

Provides Tier 2 support for a globally distributed data center network. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, and coordination with facilities, vendors, and engineering teams. The role also contributes to automation, dashboards, process improvement, capacity planning, asset management, and SLA adherence while serving as the primary escalation point for Tier 1 engineers.

Coordinates complex data center projects from initiation through delivery, including requirements, schedules, equipment transfers, stakeholder meetings, action items, tickets, reports, expenditures, and project updates. Collaborates with regional teams, project managers, and service delivery managers to resolve issues, identify process improvements, monitor KPIs, and deliver actionable insights. Requires strong communication, organization, problem-solving, customer service, and technology-environment experience.

Maintains and enhances outside plant fiber networks through fiber administration, OTDR testing, GIS updates, as-built record management, splice-matrix review, and data integrity controls. Coordinates vendors and cross-functional teams, leads multiple projects, tracks OKRs and dashboards, prepares technical documentation, and provides team guidance. Requires telecommunications or related education, fiber and networking expertise, strong documentation skills, and familiarity with GIS, ticketing, project management, and fiber diagnostic platforms.

Monitors, maintains, and troubleshoots datacenter network infrastructure in a NOC environment. Performs rack and spine switch configuration, resolves incidents and outages, manages network documentation and asset records, and processes hardware RMA requests with vendors. Collaborates with cross-functional teams on datacenter operations and network projects while maintaining network reliability and performance.

Provides Tier 2 support for globally distributed data center networks, troubleshooting Layer 1–3 issues across routers, switches, circuits, optics, and cabling. Owns escalated incidents, coordinates major event response, monitors network performance, documents changes, and supports optimization and capacity planning. The role also contributes to monitoring, alerting, dashboards, automation, process improvements, asset management, vendor RMAs, and SLA adherence.

Provides Tier 2 support for globally distributed data center networks, troubleshooting Layer 1–3 issues, routing, switching, circuits, hardware, and network performance. Owns escalated incidents, coordinates major event response, maintains monitoring and ticket documentation, and supports network optimization, automation, capacity planning, asset management, and vendor RMAs. Collaborates with Tier 1 engineers, engineering teams, and facilities personnel to resolve mission-critical network problems.

Provides Tier 2 operational support for globally distributed data center networks. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, automation, capacity planning, asset management, and coordination with facilities, vendors, and engineering teams. The role serves as the primary escalation point for Tier 1 engineers and supports major incident response.

Provides Tier 2 operational support for a globally distributed data center network. Responsibilities include advanced Layer 1–3 troubleshooting, routing and switching support, incident escalation, network monitoring, performance optimization, change documentation, and coordination with facilities, vendors, and engineering teams. The role also contributes to automation, alerting, dashboards, capacity planning, asset management, SLA adherence, and continuous improvement of network operations processes.

Design and implement automation for partner onboarding, data pipelines, ETL, reconciliation, and operational runbooks. Build API integrations, alerting, dashboards, and self-service tools to maintain partner data quality and streamline incident response.

Design and implement automation and ETL pipelines to centralize partner data, build self-service and alerting workflows, automate operational runbooks and incident contact retrieval, and create monitoring dashboards and reconciliation scripts to ensure data quality and consistency.

The Outside Plant Engineer II designs, implements, and maintains fiber optic infrastructure. Responsibilities include project management, vendor coordination, and network documentation. The role requires technical expertise in fiber optics and GIS systems and involves managing multiple projects and teams.

Builds and maintains scalable data pipelines, ETL infrastructure, data warehouses, and analytics tools. The role assembles complex datasets, automates processes, optimizes data delivery architecture, and supports cross-functional data initiatives. Collaborates with executive, product, data, and design stakeholders to resolve technical issues and improve analytics systems. Requires proficiency in SAS, Python, Java, MATLAB, SQL, NoSQL, Hadoop, MapReduce, Hive, Presto, UNIX, and Linux, with JavaScript, R, and basic machine learning preferred.

Manage commercial and delivery aspects of multiple AV projects: budgets, schedules, resource allocation, vendor management, documentation, testing, training, and client communication to ensure on-time, on-budget delivery and contract compliance.

Manage contract execution and amendment processing, maintain audit and contract databases, track authorizations and correspondence, perform quality reviews to mitigate risk, and support high-volume, deadline-driven contract administration tasks.

Manage end-to-end contract processing and recordkeeping, perform quality reviews and risk mitigation, maintain audit files and databases, track authorizations and correspondence, prepare amendments and termination processing, and support team operations to ensure timely, accurate contract execution.