Teams at ASG

Own full sales cycle for assigned mid-market mortgage-lender accounts in a largely greenfield territory. Prospect, demo, negotiate, and close SaaS deals; maintain CRM hygiene, forecast accuracy, and use sales tools to drive pipeline. Share market feedback and apply AI tools to improve productivity and outcomes.

Lead and build a Customer Success organization focused on retention, GRR/NRR, renewals, expansion, and customer health. Recruit and coach CSMs, implement health scoring, playbooks, KPIs, and forecasting, partner with Sales/Product/Engineering/Support, and use AI and automation to scale processes and drive long-term customer value.

Hunt for and close new SMB hotel customers through full sales cycle ownership. Generate pipeline via outbound prospecting and convert inbound leads, exceed new ARR quota, run value-based discovery, manage pipeline and forecasts in Zoho CRM, use Gong and AI tools to improve performance, and collaborate with Marketing, Customer Success, and Implementation to deliver a seamless buying experience and identify long-term growth opportunities.