Jobs at Ascend Clinical

Researches, analyzes, bills, and collects patient accounts throughout the revenue cycle. Performs eligibility and benefits checks, follows up on unpaid claims, researches and appeals denials, resolves rejections and underpayments, interprets payer remittances, and contacts payers regarding claim status. Maintains knowledge of managed care, Medicare, Medicaid, and HIPAA requirements while identifying root causes of claim exceptions and resolving outstanding balances.

Manages patient accounts receivable throughout the revenue cycle, including eligibility checks, billing, collections, claim follow-up, denial research and appeals, payment analysis, and resolution of underpayments or rejected claims. Maintains compliance with payer regulations, Medicare, Medicaid, and HIPAA while identifying root causes and escalating complex issues. This hybrid position requires working two to three days weekly in the Colorado Springs office.

Handle high-volume inbound/outbound calls and emails for clinical clients (dialysis clinics), communicate urgent lab results, meet contact-center metrics, document interactions, process lab forms and draw entries, resolve service issues using critical thinking, and maintain professional composure onsite.

Provide clerical support to Accounts Receivable: request and retrieve medical records and claims, prepare and submit documentation to insurance carriers, maintain accurate electronic and paper records, review documents for completeness, ensure HIPAA compliance, and support special projects and other administrative duties.

Lead and optimize end-to-end revenue cycle operations including patient services, insurance verification, billing, denials, collections, cash posting, and reimbursement. Drive performance metrics, staffing, compliance, system improvements, and cross-functional partnership to maximize revenue, cash flow, and customer satisfaction.

Handle high-volume inbound/outbound calls and emails for clinical clients, communicate urgent lab results, meet call center metrics, document interactions, process lab forms and draw entries, resolve complex inquiries, and maintain professionalism under pressure.

Leads billing department operations, staff performance, claims submission, collections, coding, accounts receivable, denials, appeals, and reimbursement optimization. Ensures compliance with healthcare regulations and payer requirements, analyzes revenue cycle KPIs, maintains fee schedules, supports contract negotiations, and collaborates with finance, clinical, sales, and coding teams. Requires extensive revenue cycle leadership experience and expertise with XiFin RCM, medical billing, healthcare coding, and reimbursement processes.