Ascend Clinical Benefits Overview

Provides clerical and administrative support to Accounts Receivable by requesting medical records, retrieving claims documentation, preparing submissions to insurance carriers, maintaining accurate records, reviewing documents, and supporting special projects. The role requires accurate data entry, confidentiality under HIPAA, strong organization, and proficiency navigating multiple computer systems. This is an onsite temporary position with potential extension or conversion to full-time.

Researches, analyzes, bills, and collects patient accounts throughout the revenue cycle. Performs eligibility and benefits checks, follows up on unpaid claims, researches and appeals denials, resolves rejections and underpayments, interprets payer remittances, and contacts payers regarding claim status. Maintains knowledge of managed care, Medicare, Medicaid, and HIPAA requirements while identifying root causes of claim exceptions and resolving outstanding balances.

Manages patient accounts receivable throughout the revenue cycle, including eligibility checks, billing, collections, claim follow-up, denial research and appeals, payment analysis, and resolution of underpayments or rejected claims. Maintains compliance with payer regulations, Medicare, Medicaid, and HIPAA while identifying root causes and escalating complex issues. This hybrid position requires working two to three days weekly in the Colorado Springs office.