Teams at Amplitude

Own deployment, adoption, and outcomes for a portfolio of ~10 strategic accounts. Lead deployment planning and implementation, manage risks, monitor health with AI signals, drive product adoption, build success plans and executive business reviews, partner with sales on renewals/expansion, surface customer feedback, and develop repeatable playbooks to scale customer outcomes.

Manage end-to-end payroll for US (multi-state) and Canada across semi-monthly and biweekly cycles. Act as primary payroll contact, run Workday payroll operations, handle equity compensation events, support month-end close and reconciliations, ensure compliance and year-end filings, drive process improvements and support audits/SOX controls.

Own complex order workflows from quote-to-cash, evaluate and process customer orders for accuracy and compliance, resolve non-standard deal scenarios with Sales/Finance/RevOps, analyze order data to identify root causes, and document/process improvements to increase scalability and throughput.