Teams at American Family Insurance

Lead development and management of homeowners insurance products through market research, underwriting guideline creation, contract language, and predictive pricing analytics. Drive product strategy, performance monitoring, and cross-functional collaboration with pricing, claims, and actuarial teams to improve profitability, growth, and customer/agent experience. Serve as subject matter expert and project lead for product implementation and competitive analysis.

Lead a team to design and develop Commercial P&C products, drive pricing and underwriting segmentation, and create data-driven solutions to improve profitability, growth, and customer experience. Own the product roadmap, manage scaled agile delivery, coordinate cross-functional stakeholders (actuarial, underwriting, claims, legal, IT), and lead launches, enhancements, and complex programs focused on P&L outcomes.

Lead end-to-end implementation and support of homeowner insurance products, including scoping, requirements, estimation, prioritization, release management, defect triage, governance, cross-functional coordination, and continuous improvement (automation, integrations, documentation).