Teams at American Family Care

Senior Business Intelligence Analyst who develops and governs Power BI dashboards, analyzes clinic performance metrics, ensures reporting accuracy, and translates operational needs into technical requirements. The role manages BI projects end to end, prioritizes analytics tickets, presents insights to executive stakeholders, establishes reporting standards, contributes to data-model requirements, and mentors junior analysts across clinical and corporate operations.

Manage and optimize provider schedules across multiple urgent care sites, balancing patient demand, provider availability, coverage, and operational needs. Coordinate schedule changes related to callouts, leave, onboarding, and staffing gaps; resolve coverage issues; maintain scheduling platform accuracy; and partner with clinical and operations leadership. Audit schedules for compliance with credentialing, labor, and organizational standards while supporting provider utilization and clinic performance.