Teams at American Express Global Business Travel

Lead venue sourcing sales for meetings and events across small to enterprise clients in North America. Hunt new business, manage and grow client portfolios, negotiate group hotel contracts, provide consultative site-selection services, maintain CRM and sourcing data, and deliver contract savings reporting.

Lead strategic planning and execution of high-impact events for Fortune 100 clients. Advise on meetings strategy, process optimization, and technology infrastructure; manage client and partner relationships; identify growth opportunities; coordinate cross-functional delivery; mentor travel support agents; oversee event logistics, room blocks, spending, reporting, and data integrity; and drive operational improvements across the global business travel platform.

Arrange and manage complex domestic and international business travel for VIP corporate clients, including air, rail, road, and accommodations. Research options, anticipate traveler needs, book services using GDS platforms, follow travel policies and regulatory requirements, protect traveler information, resolve issues, and provide professional telephone support. Collaborate with teammates through coaching, mentoring, and constructive feedback to improve service quality.