Jobs at Alpine Bank

Handle inbound customer phone inquiries for account services, online/mobile banking assistance, routine account maintenance, research and resolve issues, liaise with other bank departments, and perform requested account documentation (statements, check copies).

Supervises and supports a Payment Operations team handling wire and digital payments, ensuring compliance, training staff, maintaining procedures, monitoring risk, assisting with transactions and audits, and acting as backup to other supervisors. Manages staffing, sets goals, escalates issues, and participates in projects to maintain efficient, accurate payment operations.

Handles inbound customer calls at a bank branch, assisting with account inquiries, transfers, stop payments, check verification, and account maintenance. Provides Online and Mobile Banking support (enrollment, Bill Pay, eStatements, mobile deposits), researches and resolves issues, prints statements/check copies, and liaises with other departments.

Perform daily deposit operations including monitoring new account setups and CIP documentation, processing returned mail and item transactions (NSFs, chargebacks, foreign items), reconciling internal accounts and cash, scanning/indexing documents, completing research and verifications, maintaining DDA/CIF records, and supporting deposit operations staff and clerical duties.

The Senior Lender/Manager will develop and support bank lending processes, maintain banking relationships, execute sales plans, mentor staff, and oversee loan operations, while ensuring departmental alignment with strategic goals.

The Lending Officer develops and maintains banking relationships, compiles loan packages, negotiates terms, ensures timely loan closings, and supports community activities, with a focus on strategic goals.

Manage operations and staff for one or more bank retail locations, ensuring compliance, productivity, and high customer service. Handle escalated customer issues, perform and verify audits, master teller/new account and vault functions (wires, ATM settlement, vault balancing), hire and train staff, manage scheduling, and meet regional and bank-wide goals.

Support execution of digital and social media initiatives: publish and schedule content, manage email and multi-variant campaigns, monitor engagement and analytics, ensure brand and compliance alignment, collaborate on digital journeys and vendor coordination, and produce performance reporting.

The Operations Specialist mentors staff, assists with deposit processing, customer service, training, audits, and helps the Operations Supervisor as needed.

Manage day-to-day IT governance, risk, and compliance activities including policies, risk assessments, audits (FDIC, HIPAA), business continuity programs, incident documentation, vendor management, and security awareness training. Collaborate with IT, data owners, and vendors; support audits and continuously improve regulatory adherence. On-site attendance required; may allow hybrid after training.

Provide daily client service and administrative support to Wealth Management Officers: respond to client requests, process deposits/transfers/trades, prepare account opening/closing documents, maintain client records, schedule reviews and appointments, conduct administrative Annual Account Reviews, and support office mail/telephone duties. Develop familiarity with ABWM processes and Global Wealth Enterprise Solution while maintaining confidentiality and strong client relationships.

The C&I Lending Officer develops and manages loan accounts, analyzes markets for new opportunities, and builds relationships to maximize profitability and minimize risk.

The C&I Lending Officer develops and manages loan accounts, establishes relationships, analyzes market opportunities, and ensures credit quality for loans.

The Dispute Specialist processes electronic banking error disputes, investigates claims, and assists customers with inquiries, ensuring timely resolution and compliance with regulations.

The Credit Analyst I is responsible for underwriting loans, analyzing financial data, and supporting Relationship Managers in the loan process. This role involves identifying financial trends and communicating effectively with managers and stakeholders.