Alloy Offices

Lead technical implementations of Alloy’s Transaction Monitoring platform for clients. Responsibilities include designing solutions, building monitoring rules, managing data ingestion and API integrations, conducting end-to-end testing, supporting production launches, preparing documentation and reporting, mentoring Solutions Architects, and coordinating with Product and Engineering. The role requires strong transaction monitoring, AML, payments or banking platform expertise, technical communication, client consulting, REST APIs, and ETL experience.

Lead technical client implementations for Risk-Based Authentication solutions, design architectures, integrate APIs, manage data ingestion and ETL, conduct testing, support production launches, and act as a liaison between clients, Product, and Engineering. Mentor Solutions Architects, create technical documentation and reporting, optimize rules, demonstrate product capabilities, and advocate for client needs.

Triage incoming support cases, lead short discovery calls, gather logs/screenshots/configuration, write clear handoffs for senior engineers, resolve straightforward product questions and repeatable implementation tasks, maintain ticket hygiene and SLAs, and improve runbooks and intake processes.