Jobs at Algolia

Manage a portfolio of SaaS customer renewals, partnering with AEs and CSMs to forecast, negotiate, produce quotes, identify risk and expansion, and drive on-time renewals and retention while collaborating with finance, legal, and deal desk.

Lead technical pre-sales engagements to drive product fit and revenue: demo, prototype, run POCs, respond to RFPs, qualify KPIs, build custom search solutions, and relay customer feedback to Product and Engineering while ensuring smooth handoffs to post-sales teams.

Drive technical pre-sales by partnering with Account Executives to perform technical discovery, demos, POCs, and RFP responses. Advocate customer needs to Product and Engineering, create technical content, enable teams, and support smooth handoffs to post-sales for successful onboarding and adoption of Algolia solutions.

The Solutions Architect at Algolia will guide enterprise customers in deploying AI search solutions, provide technical advice, and enhance product usage. Responsibilities include consulting on architecture, troubleshooting issues, conducting training, and collaborating with internal teams to improve customer success and product development.

Lead and scale a global Solutions Engineering organization, manage regional SE managers, design AE-aligned operating model, drive consultative pre-sales (discovery to close), partner with Product/Engineering/Customer Success, champion AI-driven SE productivity, recruit and develop talent, and drive KPIs, quota attainment, and ROI-focused value engineering across regions.

As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.

As a Senior Software Engineer at Algolia, you will enhance user experiences, mentor engineers, design scalable solutions, and collaborate with cross-functional teams to improve product growth and quality.