Aircall

New York
Total Offices: 2
700 Total Employees
Year Founded: 2014

Aircall Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers charitable contribution matching

Offers company equity

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers generous PTO

Provides paid holidays

Offers paid volunteer time

Provides paid sick days

Career Growth + Development

Provides customized development tracks

Job training & conferences

Recently posted jobs

15 Hours AgoSaved
Remote
2 Locations
Artificial Intelligence • Cloud • Mobile • Sales • Software
Supports B2B SaaS customers by identifying, troubleshooting, resolving, escalating, and explaining product-related issues. Guides users through features, promotes product education, and recommends technical solutions while maintaining empathy and customer satisfaction. Collaborates with global support and cross-functional teams in a remote, multilingual environment. Uses ticketing systems, CRM platforms, and AI assistants to manage inquiries efficiently and prioritize multiple communication channels.