Teams at Adaptive (adaptive.build)

Provides technical customer support, investigates complex issues using logs and dashboards, reproduces defects in sandbox environments, troubleshoots QuickBooks Online integrations, and escalates findings to Engineering. The role also manages long-running cases, identifies recurring product issues, collaborates cross-functionally, and creates technical Help Center content. Requires technical support experience, strong debugging and written communication skills, QuickBooks Online expertise, and U.S. work authorization.