Teams at ACG

Sell life, health, annuity, membership, and financial services products through consultative sales and relationship development. Generate leads via calls, referrals, networking, mailings, websites, and seminars; prepare proposals, close sales, meet production goals, and follow compliance and documentation procedures. Provide customer service, maintain product and licensing knowledge, collaborate with branch, underwriting, and brokerage teams, and support cross-selling and member retention. The role is primarily branch-based with limited community-event travel.

Investigates, evaluates, negotiates, and resolves moderately complex automobile liability and physical damage claims. Responsibilities include coverage analysis, liability assessment, evidence gathering, damage and financial evaluations, payment approvals, subrogation review, claim documentation, and coordination with underwriting and special investigation units. The role may also involve total-loss settlements, vehicle inspections, repair monitoring, direct repair shop oversight, and rental expense approval. Work is primarily remote, with occasional travel and possible in-person inspections.

Handles intermediate to complex Michigan PIP claims by evaluating coverage, investigating losses, assessing damages and benefits, authorizing payments, negotiating settlements, and managing attorney-represented and MCCA claims. The role requires applying Michigan insurance and no-fault laws, documenting claim activity, coordinating with medical providers and internal teams, identifying recovery opportunities, and ensuring regulatory and company compliance.