Teams at Accenture

Build and optimize Salesforce Marketing Cloud solutions for financial services clients, including customer journeys, campaigns, automations, integrations, audience segmentation, identity resolution, personalization, platform operations, and AI-enabled marketing capabilities. The role partners with marketers, architects, developers, and stakeholders while supporting Data Cloud, CRM, customer 360, release management, performance optimization, and technical delivery across distributed teams.

Designs enterprise Salesforce Data 360, Agentforce, Voice AI, and Financial Services CRM architectures for banking, capital markets, and insurance clients. Leads data modeling, ingestion, identity resolution, segmentation, activation, integrations, governance, pre-sales solutioning, design reviews, and technical risk management. Mentors architects and analysts, guides delivery quality, develops reusable architecture patterns, and supports multi-year consulting programs.

Lead enterprise Salesforce Data 360 and Agentforce architecture for financial services clients. Design data models, ingestion, identity resolution, unified profiles, segmentation, AI workflows, Voice AI, and CRM integrations. Lead pre-sales proposals, architecture governance, design reviews, technical risk management, and distributed team delivery. Mentor architects and develop reusable industry-specific architecture patterns and accelerators.