Lead the evolution of Gusto's AI-enabled workforce by integrating systems, enhancing agent experiences, and bridging AI strategy with execution.

Lead development of new payroll tax products, handling strategy, execution, and collaboration across teams to deliver business outcomes and customer value.

The Principal Product Operations Manager at Gusto will drive product development and integrate service strategies using customer feedback and data. This role requires collaboration across teams to ensure product success and enhance customer experience, leveraging AI tools and operational metrics.