Support the CEO by managing complex calendars, priorities, Board and stakeholder coordination, travel, expenses, meetings, briefings, and follow-up. The role requires exceptional judgment, discretion, communication, and organizational skills while coordinating with executives, government representatives, and colleagues. It also improves executive office workflows, supports recruiting coordination, strengthens collaboration among Executive Assistants, and uses productivity tools to increase efficiency while protecting confidential information.

Monitors enterprise, factory, and platform systems in a 24/7 operations center; manages tickets, incidents, alarms, escalations, and operational communications. Performs initial troubleshooting and supports system administration while coordinating with IT, mission operations, customer service, and software development teams. The role requires shift work, including overnight and weekend coverage, and involves maintaining system status visibility and resolving technical issues.

Design and administer an enterprise Jira operating model for Product and Engineering. Standardize workflows, governance, data quality, roadmaps, reporting, and portfolio processes across Jira and connected collaboration tools. Build automations, dashboards, and AI-enabled solutions to improve planning, delivery visibility, dependency management, and executive reporting. Lead change management, training, stakeholder alignment, and adoption across a complex organization.