Top Operations & Support Jobs in CO

The Business Operations Manager II leads cross-functional business initiatives within Direct Sales, leveraging AI tools for efficiency and translating complex data for decision-making.

Lead 5G NOC incident lifecycle management, oversee troubleshooting and ticketing, escalate to engineering/vendors, enforce SLAs/KPIs, drive root-cause analysis and process improvements, and manage customer incident resolutions within service agreements.

The Project Requirements Specialist will manage business requirements for customer-facing applications, streamline workflows, and collaborate with stakeholders to enhance IT delivery and user experience.

Lead end-to-end design and governance of customer experience operational workflows, centralize business rules, drive continuous improvement and change management, coach a process engineering team, and apply generative AI to accelerate workflow analysis, documentation, and agent knowledge retrieval.

Provide high-level administrative support to three Retail Wireless executives: unify communications, manage confidential travel/expenses/personnel, optimize schedules, draft communications using generative AI, establish efficient processes, and coordinate with IT and Facilities to maintain operations.

The Operations Analyst II will improve customer experiences by analyzing data, assisting with software updates, and collaborating with cross-functional teams to enhance operational performance.

The Director of Product Operations leads strategic operational priorities, optimizes supply chains, manages business performance, and fosters collaboration across teams.

As a Telecom Operations Intern, assist in designing and testing AI/ML automation solutions, analyze network performance, and document technical workflows.

The Senior Sourcing Manager will oversee supply chain operations, manage supplier relationships, utilize AI for spend analysis, and lead sourcing efforts to optimize costs and performance.

The Program Manager II leads retention strategies, executes loyalty campaigns, bridges data analytics and operations, and monitors churn metrics to enhance customer retention.