The Strategic Operations Lead will manage Benefits Labs to govern operational changes, utilizing AI and automation to enhance workflows, improve systems, and drive decision-making among cross-functional teams.

The role involves leading Salesforce system improvements, managing projects, integrating applications, and enhancing user experiences while ensuring effective communication and adoption of platform changes.

As a Group Fulfillment Specialist, you'll manage health insurance enrollment, liaise with carriers, ensure data accuracy, and collaborate with teams to meet customer needs timely and effectively.