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Top Operations & Support Jobs in CO
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Lead and manage 24/7 technical support operations and a help desk team, ensuring timely resolution of IT issues and adherence to SLAs. Oversee system administration tasks including AD, virtualization, cloud services, network/email/firewall management, backup solutions, and possibly data center operations. Coordinate shift schedules and maintain ITSM processes.
Top Skills:
Active DirectoryBackup SolutionsCloud TechnologiesData Center ManagementEmail SystemsFirewallsHelp Desk Ticketing SystemsItsmJira Service ManagementLinuxmacOSNetwork ProtocolsRemedyServicenowVirtualizationWindows
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