Top Customer Success & Experience Jobs in CO

Assist in streamlining customer journey processes for B2B sales, perform analysis on buying habits, develop reports, and create training materials.

The Local & Go-To-Market Intern will assist in executing localized marketing strategies, optimizing campaigns, and analyzing performance metrics.

The Retention Strategy Intern will analyze and implement AI-based initiatives to enhance subscriber value and prevent disconnection, managing projects and providing financial justifications for proposed solutions.

Lead CX analytics and end-to-end customer journey mapping across EchoStar brands. Build VOC dashboards, identify friction points, present actionable insights to stakeholders, and drive cross-functional improvements to customer lifecycle stages.

Own end-to-end lifecycle of agent-facing tool incidents: monitor channels, reproduce issues, assess scope/impact, run fix bridges, track remediation, document status, and communicate updates to stakeholders.

The Program Manager will lead the experimentation roadmap to enhance site performance, optimize conversion rates, and drive revenue growth for DISH and Sling TV through strategic oversight and data-driven decisions.

Manage operational support for email messaging at DISH TV and Sling TV, ensuring compliance and quality communications to enhance customer satisfaction.

The Customer Base Marketing Lead is responsible for enhancing customer relationships and driving revenue through loyalty programs, strategic initiatives, and collaboration across teams to innovate and analyze marketing performance.

The AEO and SEO Intern will assist in creating analytics dashboards, conduct SEO research, and optimize content for technical performance. This role focuses on data analysis and supports AEO initiatives.

Assist in maximizing acquisition strategies and paid media efficiencies by gathering data, analyzing competitive intelligence, and reporting insights for media improvements.