Top Customer Success & Experience Jobs in CO

Act as an advocate for a portfolio of ServiceNow customers to drive adoption, outcomes, and license usage. Ensure technical health, guide cross-functional teams, apply Success Plays, create use cases, manage projects and escalations, and help customers realize maximum value from their ServiceNow investment.

Lead post-sales strategy and execution for major enterprise accounts, partnering with C-level executives to drive digital transformation, adoption, renewals, and expansion. Mitigate risks, set success metrics, and align ServiceNow solutions with customer business goals while building high-performing teams and cross-functional alignment to realize long-term value.

Lead post-sales strategy for enterprise ServiceNow accounts, partnering with C-level stakeholders to drive adoption, mitigate risks, align roadmaps, meet KPIs (renewals, adoption, satisfaction), and scale business transformation through cross-functional collaboration and thought leadership.

Ensure the success of top customers by developing relationships, driving product value, ensuring satisfaction, and collaborating across departments.