Top Customer Success & Experience Jobs in CO

As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.

As a Public Sector Solutions Architect, you'll advise U.S. government customers on GitLab's solutions, lead technical evaluations, and engage with clients to drive adoption and success.

As a Solutions Architect, you will advise customers in Seattle on GitLab's DevSecOps platform, lead technical evaluations, and help guide digital transformations.

The Senior Manager of Engagement Management at GitLab leads professional services sales, managing a team and driving bookings while collaborating with other departments to enhance client value and team effectiveness.

The CX Services Program Manager at GitLab oversees customer engagement strategies, service design, and product adoption, aiming to enhance customer journeys and outcomes with the GitLab platform.

Provide post-sales technical expertise to help customers adopt GitLab through webinars, hands-on labs, office hours, and on-demand engagements. Partner with CSMs, AEs, and Renewals to deliver architecture guidance, implement use cases (SCM, CI/CD, DevSecOps, Agile Planning), and create reusable enablement content and learning resources.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Renewals Manager at GitLab is responsible for managing US Public Sector account renewals, ensuring compliance and identifying growth opportunities while working remotely with various teams.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.