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Top Customer Success & Experience Jobs in CO
Automotive • Edtech • Kids + Family • Mobile • Social Impact • Transportation
Monitor a high-priority safety alert queue, handle high-volume outbound calls and SMS, determine safe outcomes, document incidents in Zendesk, mentor junior specialists, support InRide/lateness issues, multitask across apps, and report trends to leadership while adhering to company safety policies.
Top Skills:
Zendesk
Automotive • Edtech • Kids + Family • Mobile • Social Impact • Transportation
Lead a remote team of Safety Alert Specialists, ensuring safe rides, monitoring performance metrics, managing quality assurance processes, and addressing safety-critical situations.
Top Skills:
ExcelGoogle Sheets
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