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Top Customer Success & Experience Jobs in CO
Digital Media • Gaming • Software • Esports • Automation
Seeking enthusiastic customer service champions to provide excellent customer support via live chat, phone, and email, with a focus on customer satisfaction and efficient issue resolution.
Top Skills:
EmailInternal ToolsLive ChatTelephone
Digital Media • Gaming • Software • Esports • Automation
As a VIP Customer Account Advisor, you will resolve queries for high-profile US customers, building rapport and providing tailored solutions to enhance their experience.
Top Skills:
Back-Office Tools
Digital Media • Gaming • Software • Esports • Automation
The CRM Operations Manager will optimize customer journeys and enhance experiences while managing campaigns and developing lifecycle communications to boost engagement and loyalty.
Top Skills:
BrazeOptimove
Digital Media • Gaming • Software • Esports • Automation
The Call Center QA Manager will drive quality assurance strategy in Customer Service Operations, oversee multi-site audit processes, develop metrics, and enhance customer service quality across global teams.
Top Skills:
Data Analysis ToolsQuality Assurance Methodologies
Digital Media • Gaming • Software • Esports • Automation
As a VIP Account Manager, you will focus on retaining VIP players through exceptional customer service and strategy development in the Canadian gambling market.
Top Skills:
Budget MonitoringCustomer Retention StrategiesData AnalysisPromotional Management
Digital Media • Gaming • Software • Esports • Automation
The VIP Account Manager will focus on retaining players by developing VIP strategies, managing customer relationships, and ensuring compliance with regulations.
Digital Media • Gaming • Software • Esports • Automation
Analyze player accounts for fraud, manage payment transactions, ensure compliance, and provide customer service in a fast-paced environment.
Top Skills:
ExcelMS OfficeOutlookWord
Digital Media • Gaming • Software • Esports • Automation
The Call Center Quality & Insights Specialist will enhance customer service quality through data analysis, reporting, and cross-team collaboration, driving continuous improvement initiatives.
Top Skills:
5 WhysExcelFishbone DiagramLean Six SigmaPareto Analysis
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