Leads client software implementation projects by gathering requirements, analyzing workflows and technical infrastructure, defining solution recommendations, and documenting specifications. Collaborates with architects, developers, QA, production support, and client teams throughout execution. Supports estimation, risk management, QA, UAT, stakeholder communication, and product expertise. Requires experience with database architecture, data modeling, system integrations, RESTful web services, Snowflake, CRM, CDP, and marketing technology.