Design, prototype, and productize AI-powered workflows and tools for Customer Success using LLMs. Partner with stakeholders to prioritize opportunities, integrate AI with internal systems and APIs, and enable teams through documentation, workshops, and best practices. Facilitate scaling prototypes to production with centralized AI engineering support.

Design and build AI-powered prototypes and end-to-end workflows using LLMs to solve creative and operational problems. Partner with Services leaders to prioritize opportunities, translate ideas into roadmaps, enable adoption through documentation and training, and collaborate with engineering to productionize solutions.