As a company whose mission is to be the most progressive and inclusive money transfer business in the world, Ria delivers highly reliable payment services to our customers. With locations in over 402k locations in 165 countries, we have adopted the true identity of what it means to be multicultural and embody the idea of being family, no matter where we are.

Ria Digital is a business unit within Ria, focused on leading the company into the fast-paced world of customer needs in the digital age.  From our websites to our mobile app, we are dedicated to delivering innovative products that ensure our customers’ hard-earned money is received by their loved ones wherever they may be around the world.  At Ria Digital, we put our customers at the center of all we do, and our mission is to make their experience with sending money the best that it can be.  If you share a passion for innovation and a desire to help others, you will find a home at Ria Digital!

We are looking for a senior Human Resources Business Partner (HRBP) who will be responsible for implementing Ria HR policies, practices, and initiatives, in coordination with the local leadership and management teams. He/she will work with the BU managers to understand their business plans in order to align HR activities to support, enhance, and improve them. He/she will participate in the Digital business planning process and determine how HR can support it, in accordance with the Corporate practices and policies, such as compensation and benefits, recruitment, training, career path, and succession planning.

What You'll Do:

• Advise department heads on various topics: provide day-to-day guidance for Human Resources practices such as performance management, employee relations, career development, talent management (including internal mobility and succession planning), job leveling, compensation, benefits and training. Will also be responsible for partnering with the Director of Talent Acquisition to ensure recruitment efforts and processes are being adhered to and fulfilling the needs of the business.
• Employee relations: Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal team (including external counsel) as needed/required.
• Talent retention and development: Assist Digital managers in the completion of the process and advise on the best ways to evaluate collaborators and provide constructive feedback. Put in place the required action plans to address areas of improvement identified during the process. These efforts will include managing and monitoring succession planning efforts for Ria Digital.
• Employee engagement: Lead efforts to understand employee engagement to create plans and strategies to enhance existing levels of employee morale, increase productivity and improve retention. Efforts should be continuous in nature; not once-a-year exercise. Partnership with senior leadership and managers is critical to ensure feedback is acted upon in a timely and responsible manner.
• Policies: Provides HR policy guidance and interpretation. Create new policies and modify existing policies as needed to support the business to minimize potential liabilities.
• Training and skills enhancement: Identify training needs based on managers' and employees' feedback, as well as business requirements to ensure the Digital workforce is prepared to meet current and future demands. Analyze the suitability and efficiency of the training activities to ensure they meet staff and business needs.
• Reporting: Ensure HR databases are up to date to have reliable statistics and HR KPIs. Analyze business metrics and HR reports to identify HR-related opportunities for improvement.
• Stakeholder management: Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Become well-versed with business strategies and business plans to be an active advocate for the business.

What We Are Looking For:

• People oriented professional with broad knowledge of progressive HR practices
• Capacity to understand business plans, challenges, priorities and be able to implement suitable HR activities in line with achievement of business goals
• Ability to interact with all levels of employees, managers and senior leaders
• Strong time management
• Motivated, highly energetic person
• Strong collaboration skills, including with remote teams with different cultural backgrounds
• Communication skills (both written and verbal)
• Bachelor’s Degree minimum, master’s degree is a plus
• Minimum of 7 years of experience working as a generalist, preferably in a fast-paced industry, with a high level of activity
• A previous experience in a specific area (employee relations, recruitment, learning & development and compensation & benefits) would be a plus.

Our benefits package includes medical, dental, vision insurance, 401K, employee stock options, paid time off, HSA/FSA, short-term/long-term disability, tuition assistance, growth opportunities, and much more.  The salary range in Colorado for this position is $90,000- $120,000.  Actual starting compensation may vary based on geographic location, work experience, and skills.

Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.