Senior Sales Engineer

| Remote
Why Red Canary
Red Canary was founded to make security for every business better by protecting organizations around the world from cyber threats. Our combination of market defining technology, processes, and expertise delivered using an innovative SaaS model is preventing breaches every day.
Why You Matter
A Senior Sales Engineer understands that while prospective customers share many characteristics, each is unique and requires a carefully constructed solution to help them achieve their specific security goals. We are looking for a Senior Sales Engineer who is able to discern where a customer is on their security maturity journey and assess whether or not the Red Canary solution fits into their current project plans and organizational needs.
You will be a great fit for this role if you are ecstatic about the opportunity to guide prospects through the customer journey and evangelize the Red Canary solution. In this position you will have the opportunity to creatively and confidently identify opportunities for improvement and take the reins on implementing solutions. 
Much of your day-to-day work is comprised of pre-sales interactions as you support a team of Account Executives during presentations and proof of concepts. While not directly supporting your team, your time will be focused on a variety of project work and ad-hoc requests. Project work may include performing product research-and-development, maturing current functional processes and writing and refactoring scripts.
Please note, preferred candidates will be located in the regions below:
Pacific Northwest & California

Who You Are

  • Advocates for the customer and ensures they are always heard, understood and taken care of.
  • Creates and delivers custom presentations that capture the problems, solutions, and overall progress throughout the proof-of-concept journey.
  • Facilitates interactive, informative, and tailored proof-of-concepts.
  • Demonstrates a firm understanding of primary security tenants including: confidentiality, integrity, availability, role-based access control, segmentation, etc.
  • Has familiarity with fundamental cloud infrastructure concepts: virtual private clouds (VPS), compute, elasticity, and the storage, processing, and securing of data.
  • Is able to maintain a big picture view of the solution, understanding not only the technology but how the solution fits into the overall business problem that Red Canary is solving.
  • Willingly pushes back on customers when it is in their best interest; comfortable with difficult conversations.
  • Listens first and is adept at working across internal and external teams with competing priorities.
  • Focuses on the needs of prospects and is genuinely excited about forging a path forward when none exists.
  • Is an absolute professional, comfortable working with day-to-day technical practitioners as well as those at C-Level.
  • Bonus points if you are adept with Windows and Linux command-line and are comfortable with configuring systems, troubleshooting, and interacting with scripts or have experience with scripting languages like Python, PowerShell, Ruby, etc.
  • Bonus points if you have practical knowledge of enterprise endpoint detection and response (EDR) solutions including the ability to administer and configure EDRs, understand metadata and its value in delivering visibility to organizations and are driven to proactively hunt through large endpoint datasets in order to find activity of interest.

Experience and Aptitude

  • 5+ years sales engineering experience
  • An understanding of the rapid evolution occurring in the security marketplace
  • Working knowledge of the multiple facets that constitute a security program: security operations, risk management, compliance, incident response, etc.
  • Hands-on experience with security products and services (bonus points for EDR/EPP familiarity)
  • Adept in Windows, Linux and Mac operating systems (and relevant supporting technologies)
  • Industry certifications such as GIAC, CISSP, CISM, CISA, or MCSE a plus

Targeted Compensation Range (salary/uncapped commission): $200,000 - 220,000 OTE (depending on experience) + equity
Benefits at Red Canary
At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. 
For a full list of benefits, please review our Benefits Summary:
https://redcanary.com/wp-content/uploads/2021/01/Benefit-Summary-Red-Canary.pdf
Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of Downtown Denver one block from Union Station. We provide an RTD pass and you have access to 100's of restaurants and events.

An Insider's view of Red Canary

What's something quirky about your company?

There’s a thing we do at Red Canary called BEASTMODE. On a quarterly basis, everyone comes to Denver and we spend three intense days together.The reason it’s called BEASTMODE is that in the very early days of the company, we’d spend endless hours in a single room, fueled by ample amounts of caffeine, building a company of which we could be proud.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Providing such an exceptional level of support and care that our customers renew and expand their commitment to partnering with us. I hope that the Red Canary level of post-sale support becomes the model our competitors and partners are chasing.

Stacie

VP, Customer Care

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Red Canary Benefits Overview

Exceptional healthcare and dental coverage including fully paid premiums
Flexible PTO
401k and flex-spending accounts
100% employer paid long and short term disability
Monthly stipend for personal fitness and cell phone
Yearly discretionary stipend of $1000

Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for new parents.
Vacation & Time Off Benefits
Generous PTO
Red Canary offers Flexible Time Off for vacation time as well as sick time and other leave benefits.
Paid Holidays
Paid Sick Days
Employees receive 80 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Lunch and learns
We host a chalk talk every Friday afternoon
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Quarterly all company meetings where we bring in all of our remote team members to build camaraderie, align and learn.

More Jobs at Red Canary22 open jobs
All Jobs
Finance
Dev + Engineer
HR + Recruiting
Operations
Product
Sales
Content