Sales Operations Manager

| Hybrid
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Gloo provides a personal growth platform that enables service providers, our “Champions,” to exchange better insights, resources, and technology to serve their people. Our company name reflects the trusted bond between people that serves as the foundation for growth, and everything we build strengthens that bond. We’re leveraging the same exponential tech that’s driving success in other industries and making it available through personal growth resources such as custom assessments, growth plans, and more. As one of Boulder’s most innovative and growing tech companies, Gloo needs more talented professionals who are driven to make a positive impact.

In this brand-new role at Gloo, you will build the operational function within our Revenue team that will help shift our focus from a direct first model to programmatic first sales model. In the near term, you’ll be helping us shift our selling behaviors to become more metric driven, building analytics to measure revenue growth and taking a leadership role in process optimization for all functions that drive revenue as we scale. Long term, you’ll play a key role defining the sales and revenue growth strategy through market intelligence as well as building your team. Your experience as an outcomes-driven Sales Operations Manager in a high growth programmatic SaaS company is what we are looking for to add to our team. If you’re up for a beautiful challenge while making an impact, we’d like to hear from you.

How you’ll spend your days:

  • Driving growth in the programmatic motion of the business through the optimization and automation of processes, systems and revenue strategy
  • Building, measuring and evaluating the defined key metrics for the Revenue organization
  • Orchestrating operational reviews & forecast discipline across Marketing, Sales and Support
  • Working with Marketing, Sales, Customer Success, Support and Systems to develop sustainable and scalable processes and systems
  • Facilitating and delivering training and enablement for new products, features and markets
  • Establishing long-term strategies for building a team, market intelligence and revenue growth

What you’ll bring to the team:

  • Bachelor’s degree in a Business discipline
  • 8+ years managing revenue growth programs with demonstrated results
  • Experience working in a programmatic SaaS platform company during their high growth stage
  • A strategic thinker and tactical executor – you can plan the path and then make it happen
  • Growth mindset; willing and able to be creative and innovative to support and drive growth
  • Strong leadership development skills, the ability to attract, retain and mentor top-level talent forging high-performing and cohesive teams
  • Exceptionally organized and superbly detailed – nothing escapes your eagle eye

Our team members enjoy:

  • Compensation and bonus commensurate with experience
  • Plenty of time off to help you stay balanced
  • Medical with HSA contribution
  • A dynamic, talented team, dedicated to changing the world and building an incredible business
  • Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails
  • Company Happy Hour Fridays
  • Fresh fruit, snacks, coffee and sodas

Applications welcomed from those who are US Citizens or hold a Green Card.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • NodeLanguages
    • GraphQLLanguages
    • Typescript Languages
    • ReactLibraries
    • SparkFrameworks
    • Next.jsFrameworks
    • Nest.jsFrameworks
    • ReactFrameworks
    • SketchDesign
    • AsanaManagement
    • WrikeManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Gloo's campus is on the west end of Pearl in downtown Boulder. We are walking distance from great natural beauty and hip trendy eateries and cafes!

An Insider's view of Gloo

What are some social events your company does?

As we’ve transitioned to remote first, we have held a mixture of onsite and virtual activities to encourage connection and community. We host fun virtual events such as trivia, paint & sip, community projects, murder mysteries and more. We also have a mix of fun and educational DE&I events to celebrate the unique identities in our community.

Becky McKenzie

Director of Human Resources

What projects are you most excited about?

At Gloo, we’re building solutions that allow our customers to collaborate in new and exciting ways. In an ecosystem where partnership between our Champion customers leads to greater impact on the lives of those they serve, our mission and technology becomes a powerful means of affecting positive change in the world.

Ed Hahn

Head of Engineering, Network Exchange

What is your vision for the company?

The scope of how tech capabilities can serve personal growth is just exploding. As we continue to grow, we see a strong need to create solutions that can solve for all of these complex network challenges. Our mission is to serve Champions, help them scale, and support their purposes with great platform infrastructures.

Scott Beck

CEO

What are Gloo Perks + Benefits

Gloo Benefits Overview

Gloo provides a full suite of benefits including the basics with an additional generous HSA contribution. We also provide a performance bonus and equity. We have a great location with beautiful view of the Flat Irons, flexible hours, company sponsored events, and last but certainly not least, we have an incredible team of talented and passionate folks for you to hang out with.

Culture
Open office floor plan
Flexible work schedule
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Mother's room
Professional Development
Job training & conferences

Additional Perks + Benefits

Gloo fully funds Health Savings Accounts for all employees enrolled in a qualifying High Deductible Health Plan. Specifically, we contribute $3,500 per year to those who are covering themselves, and $7,000 per year to those covering dependents.

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