Sales Operations Coordinator
Seeking a team player who strives to support and help drive success within an organization. The Sales Operations Coordinator will be responsible for supporting the processes, systems, and activities that enable sales teams to operate effectively. The ideal candidate will have experience working with sales teams or in a customer service or order support capacity. Additionally, excellent verbal communication and a passion or interest in sales operations, technology, and process development/support are required to perform the role.
The individual we are looking for has the complete package – always striving to serve, results oriented, full of integrity and possess strong attention to detail. Responsibilities will include but not limited to:
• Monitor and manage sales request ticket queue and respond and resolve inquires within service level agreements
• Support administration of sales processes and policies
• Support sales with quoting, deal approvals, deal escalation
• Support with sales on/off boarding tasks
• Build and monitor data within Salesforce.com to ensure compliance and adoption on sales processes
• Proactively identify areas of processes improvement up/down the sales process
• Build and maintain sales enablement tools and resources
• Provide continued training/learning opportunities for sales team
• Support period end close processes to ensure quick financial closure and accurate accounting of sales transactions
Skills & Requirements
• Associates degree or higher
• 2-3 years of relevant work experience
• Experience with Salesforce.com
• Ability to build trusted advisor relationships with sales
• Strong written and verbal communication skills
• Intermediate experience with Word, PowerPoint, Excel
• Strong problem solving and collaboration skills
• High integrity work ethic and follow through
• Ability to work in fast pace and high-growth environment with tight deadlines and shifting priorities, and be willing to “roll-up your sleeves” to drive organizational change
Experience with Salesforce.com Administration preferred by not required