Sales Development Representative

| Remote
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About us:

At Flatfile, we believe that humans shouldn’t have to struggle to use the data that drives our work forwards. We create beautiful, human-centric experiences to remove the barriers between people and data. We’re automating every repetitive and painstaking process involved in teaching machines what data is and where it should go.

What do a grocery store, early stage e-commerce startup, and Fortune 500 insurance company all have in common? They are all Flatfile customers, for one.

Regardless of segment or geography, accessing usable data quickly is a baseline requirement for operating your business today. Flatfile serves as a crucial bridge between messy, 3rd party data and our customers’ systems. We call this data onboarding, and we view it as both a challenge and an opportunity to serve every company in the world.

Want to join us?

We're not just looking for someone to punch a clock. We crave your diverse perspective and your desire to solve the most unique challenges at the intersection of data and design.

About the role:

As a Sales Development Representative at Flatfile you will be a key member of the team building personal relationships and making our prospective customers successful, while driving sales through engaging with inbound and outbound leads.

You’ll wear a suit some days and flip-flops others. You’ll be talking to CEOs and CSMs, engineers and designers, as they come to Flatfile looking for a solution to their data onboarding problems. And your primary responsibility will be guiding each individual’s interaction with Flatfile towards a successful outcome.


Practically speaking, some of your responsibilities will include:

  • Initiating first steps in the sales cycle by scheduling meetings with prospective clients
  • Qualifying and prioritizing inbound leads generated by marketing
  • Running discovery conversations with prospects to assess need and willingness to pay
  • Identifying and sourcing a large volume of new prospects through outbound channels like email and phone
  • Work alongside an account executive to close qualifying leads and prospects
  • Tracking all activity in CRM and related systems
  • Collaborating directly with the our Go To Market lead quality
  • Delivering relevant information from the market back to the Product team to drive prioritization decisions

Requirements

  • 1+ years of professional work experience, ideally working for a technology or software company
  • You’re passionate about technology and providing a world-class customer experience
  • You are comfortable on asking detailed questions of stakeholders at all levels inside of a business, and have a proven track record of turning those conversations into successful outcomes
  • You are client focused – the desire and ability to understand the drivers of client needs
  • You are detail oriented and have strong written communication and documentation skills
  • You are confident, competitive, thorough, flexible, resilient, and tenacious
  • You are excited about managing multiple simultaneous priorities in a fast-paced environment
  • You are independently accountable for commitments and delivering the best performance by intelligent prioritization

Your success will be dependent on your enthusiasm for the problem space, ability to learn about the market quickly, and deft balancing of strategic and technical initiatives to drive customer adoption and purchase of Flatfile. You’ll play a pivotal role in the growth of our business.

Benefits

    Our goal is to be the best remote company in the world. We take this very seriously, and aim to treat every employee like a million dollar hire.

    • We look for great teammates (not just great individuals). We’re team-focused here: we want to be the type of place where you’re surrounded by the best people in your career, where we all make each other better.
    • The best tools to do your work, including a Mac laptop and top of the line hardware.
    • Unlimited discretionary vacation, and recommend a minimum of 3 weeks
    • Comprehensive healthcare plans (including Vision and Dental), with fully covered options for you and your dependents
    • 24/7 access to a Health Advocate
    • Free annual membership to One Medical in participating regions
    • Short term disability insurance
    • 12 weeks of paid parental leave
    • 401k retirement plan, with 100% matching for up to 3% and a 50% match for the next 2%
    • Equity options

    In accordance with applicable law, the following represents Flatfile’s reasonable estimate of the range of possible compensation for this role if hired in Colorado.

    • Salary: $50,000 annually
    • Sales Commission & Equity: this role is eligible to earn commissions and equity options
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • NetlifyFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • BigQueryDatabases
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AirtableManagement
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • Salesforce CPQCRM
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Flatfile

What projects are you most excited about?

At Flatfile, I get to work closely with customers and help them solve all sorts of technology problems. I also get to use my skills and experience to help Flatfile continue on our massive growth trajectory. Those are key drivers for me, and I'm excited that I get to do both here.

Roby

Customer Engineer

How does the company support your career growth?

By allowing employees to fail and then try again. I've been at companies where I couldn't experiment or solve problems in a different way - not Flatfile. Professional development is also important and I've been encouraged to take classes and improve upon my skills in product management.

Randy

Product Designer

What is your vision for the company?

Our mission is crafted with "humans" ahead of "data" quite intentionally. We imagine a world where data, no matter how complex or messy, can be shared seamlessly with just the click of a button. By focusing on the person's experience, we intend to turn that dream into reality.

Eric

Co-founder, COO

What are Flatfile Perks + Benefits

Flatfile Benefits Overview

As a fully remote company, our vision is to create the best remote job in the world. This includes providing employees with top-of-the-line hardware, a home office makeover, a remote office stipend, wifi & cellphone stipend, full healthcare benefits, and much more!

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Flatfile uses software to analyze job descriptions to remove any gendered language; our interview panels are diverse in gender and background; all job postings have transparent pay bands, and more.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Pet friendly
Home-office stipend for remote employees
Flatfile offers $10,000 toward the zoom-ready office of your dreams. All full-time employees can use this stipend from day one!
Professional Development
Job training & conferences
Lunch and learns
Promote from within

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