Merchant Activation Consultant at FIS (Greater Denver Area, CO or Remote)
GENERAL DUTIES & RESPONSIBILITIES• Responds to general inquiries by internal and external customers.• Processes all equipment orders.• Processes all rate and limit requests.• Prepares all incoming agreements for management and maintains files.• Follows-up with account executive on missing contracts and/or other missing documentation.• Provides administrative support for sales team.• Prepares sales reports for review by account executives and sales management.• Reviews implementation profiles for accuracy, orders requested reports and sends out starter kits.• Maintains marketing and sales supplies.• Develops/maintains process documentation for each assigned task.• Assists in special projects.• Interfaces with internal customer service on customer inquiries.• Other related duties assigned as needed.
High school diploma or GED
GENERAL KNOWLEDGE, SKILLS & ABILITIES• Proficient in the use of basic office equipment and tools as well as applications specific to the sales function• Skill in data entry• Strong customer service skills• Works well in an environment with firm deadlines; results oriented• Ability to multi-task and adjust schedules to meet deadlines• Ability to work in an organized manner• Ability to maintain confidentiality• Ability to communicate effectively verbally and in writing• Team skills, including the ability to establish and maintain effective working relationships with employees, clients and public
FIS JOB LEVEL DESCRIPTION
Career level role. Applies moderate skills to job or specialization. May adapt procedures, processes, tools, equipment and techniques to meet more complex requirements of job. Duties and tasks are somewhat routine, although most questions and problems are resolved by the incumbent. Consults with senior peers on semi-complex processes to learn through experience. Works under general supervision.
View our benefits here: https://cdn.phenompeople.com/CareerConnectResources/FIGLUS/documents/2021BenefitsSnapshot-1611561721803.pdf The posted salary range describes the minimum to maximum range for this job description in the state of Colorado. The salary range is posted in accordance with the Colorado Equal Pay For Equal Work Act. The salary range for this same position may be lower or higher in markets outside of Colorado.$21-34
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FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.