Director of Sales, Payment Processing

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About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the number 1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

The Director of Sales, Payment Processing leads and manages the upsell process of integrated payment processing to SMB accounts and oversees the reps that are focused on cross selling, upselling and expansion of existing SMB accounts. The key objective of the Director of Sales, Payment Processing is to achieve company plan to new locations of existing accounts, and the expansion of additional services including but not limited to payment processing to existing customers.

Who You Are

The Director of Sales, Payment Processing also builds and manages all aspects of the sales department inclusive of setting and driving the quantity of rep activities, scoring and coaching the quality of activities, and ensuring sufficient creation of pipeline to meet the company plan. The Director of Sales, Payment Processing also works closely with the following departments; Customer Support, Finance, Marketing, and Account Management for the purpose of ensuring the delivery of first-class customer experience.

What You’ll Do

  • Strategy: The Director of Sales, Payment Processing plays a strategic role in building creative sales strategies that are focused on customer satisfaction and the attachment of payment processing to existing customers. In this position, the Director of Sales, Payment Processing creates goals that align with the attainment of the business’s overall objectives and strives to meet and exceed these goals while ensuring the team is sufficiently staffed such that a majority of the team is able to achieve their individual goals. The Director of Sales, Payment Processing conducts reviews of the existing account sales motion and KPI’s. These reviews are used to identify areas of improvement at the rep and team level.
  • Analytics: The Director of Sales, Payment Processing also plays an analytical role in conducting research and performing analyses on the performance of the sales department ensuring prompt delivery and accuracy of daily/weekly/monthly/quarterly reports to senior management. This is for the purpose of identifying areas of improvement in the business’s marketing strategies, identifying opportunities with pricing and promotional tactics and understanding the market and competitive environment.
  • Industry Participation: The Director of Sales, Payment Processing also has a duty to represent the business beyond the sales department. This person participates in tradeshows, sales workshops, sales seminars, and events on behalf of the business. This is for the purpose of collecting qualified leads and pertinent sales information as well as keeping up with payment processing trends.
  • Collaboration: The Director of Sales, Payment Processing also plays a collaborative role, partnering with the finance department to ensure best practices in data collection and order creation by the sales department in order to ensure optimal performance. They also partner with the marketing department to ensure marketing initiatives support the promotion of integrated payment processing.

Requirements

Our Ideal Candidate will have…

  • 7+ years of sales experience, including SaaS & SMB
  • 2-4 years of developing and managing a sales team
  • BA/BS/Master’s degree in sales, business administration or similar relevant experience
  • Experience working with large data sets from multiple sources, including Salesforce, Pardot and Netsuite
  • Experience with Sales CRMs, like Salesforce
  • Customer-focused approach to communications

Benefits

Why Procare?

  • Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
  • HSA option with employer contributions of $50/month
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Medical, Dependent Care, and Transportation FSA Plans
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement up to $2,000/year and continued Professional Development
  • Free access to our Employee Assistance Program with 24/7 live support
  • Casual workplace environment
  • Some meals provided
  • Voluntary Pet Insurance
  • Prime downtown location close to restaurants and entertainment
  • Promote from within- excellent career paths

Salary

$120,000-150,000 DOE

Location

This position is based in our Denver office. We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. Candidates must be vaccinated with the COVID-19 vaccine or have a medical exemption or religious accommodation. Candidates must be willing and able to work from our Denver office a few days a week.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • New RelicAnalytics
    • InVisionDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HootsuiteCMS
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail

Location

We are in Downtown Denver, one block from 16th St. We're on the 18th floor and love our 360 mountain views, lobby Starbucks, and proximity to RTD.

An Insider's view of Procare Solutions

What’s the vibe like in the office?

The Denver office has a professional yet laid back vibe. I think we really have a "get business done while having fun" mentality. It truly feels like a team effort regardless of which department you work in - we succeed together.

Chantel

Human Resources

How does the company support your career growth?

I’m pretty new to the marketing world. I started in the MDR role a year ago. I was able to learn the basics not only in marketing but of the company in general. More recently, I’ve moved into a demand generation specialist role which I’m so excited about. Now, I have the opportunity to learn another side of marketing and dive deeper into it.

Courtney

Marketing

How do you make yourself accessible to the rest of the team?

Two of our values are Elevate One Another and Respect all Perspectives, and being accessible is key. In addition to welcoming a stop by my office or message via Slack or email, my calendar is open for employees to schedule time to talk, collaborate on an idea, share an opportunity for process improvement, or get my perspective on their career goal

JoAnn

CEO

What are Procare Solutions Perks + Benefits

Procare Solutions Benefits Overview

Excellent comprehensive benefits packages for full-time employees, including: medical, dental, & vision plans- choose the plan best for you.
HSA option with employer contributions of $50/mo.
Medical, Dependent Care, and Transportation FSA Plans.
Company paid Short and Long-Term disability and Life Insurance.
Vacation time, holidays, sick days, volunteer & personal days.
401K Plan with employer match and immediate vesting.
RTD ECO-Pass for all Denver employees.
Tuition Reimbursement up to $2,000/year.
Casual workplace environment.
Promote from within.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Mandated unconscious bias training
Our training goes beyond "don't discriminate"; we tackle unconscious bias, microaggressions, & other problematic behaviors. All employees are expected to actively contribute to a respectful workplace.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
All Denver Employees will receive an EcoPass
Company-sponsored outings
Procare Software hosts company outings Annually.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Onsite gym
Professional Development Benefits
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $2,000.
Promote from within
Customized development tracks

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