About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the number 1 name in childcare software – used by more than 30,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

As a Director of Sales, Existing Business at Procare, you’ll lead and manage all sales operations and oversee activities of sales reps focused on cross selling, upselling and expansion of existing SMB accounts. The focus of this role is to achieve company targets of new centers at existing accounts, and expansion of additional services including but not limited to payment processing, data hosting and parent engagement to existing customers. You will also build and manage all aspects of the sales department inclusive of setting and driving the quantity of rep activities, scoring and coaching the quality of activities, and ensuring sufficient creation of pipeline to meet the company plan. You’ll work closely with the following departments; Customer Support, Finance, Marketing, and Account Management for the purpose of ensuring the delivery of first-class customer experience

Who You Are:

• An experienced salesperson and team leader
• Someone who easily builds relationships and trust while connecting remotely with distributed teams
• Experienced in SMB sales with a track record of meeting and exceeding sales goals
• Detail-oriented with an ability to balance multiple requests and projects- you never miss a beat and are ready to roll up your sleeves to help drive organization change
• Consistently well spoken with a knack for interpersonal communication & relationship skills
• Collaborative by default but you readily work independently to achieve personal and company goals
• A coach and mentor to early-in-career team members
• Energetic, forward-thinking and creative with high ethical standards

What You’ll Do:

• Assist in all facets of sales and marketing planning, inclusive of quota-setting, headcount analysis, business planning and territory alignment
• Play a strategic role in building creative sales strategies that focus on customer satisfaction and revenue generation for the business
• Conduct reviews of the existing account sales motion and strategies to identify areas of improvement
• Create comprehensive and compelling strategic proposals that leverage the process of continuous improvement to realize marginal gains throughout the sales process
• Plays an analytical role in conducting research and performing analyses on the performance of sales department ensuring prompt delivery and accuracy of recurring reports to senior management
• Identify & develop new market opportunities for the business within existing accounts
• Collaborate with finance to ensure best practices in data collection and order creation to optimize performance
• Collaborate with marketing to ensure marketing initiatives support sales efforts and align to business goals

• Develop a deep understanding of our penetration of the competitive landscape
• Assist in hiring and training sales team members
• Set sales goals, compare performance to goals and adjust goals as needed
• Assess current team processes and procedures to identify opportunities for improvement
• Develop individual quotas and assign territories for team members
• Provide detailed and accurate sales forecasts
• Foster a competitive yet collaborative team environment
• Asses individual performance through observation and measurement and suggest corrective actions as needed

Requirements

Our Ideal Candidate will have…

• 7+ years of sales experience, including SaaS & SMB
• 2-4 years of developing and managing sales team
• BA/BS/Master’s degree in sales, business administration or similar relevant experience
• Experience working with large data sets from multiple sources, including Salesforce, Pardot and Netsuite
• Experience with Sales CRMs, like Salesforce
• Customer-focused approach to communications

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday

Benefits

Why Procare?

• Excellent comprehensive benefits packages for full-time employees, including: medical, dental, & vision plans- choose the plan best for you
• HSA option with employer contributions of $50/mo
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• RTD ECO-Pass for all Denver employees
• Tuition Reimbursement up to $2,000/year
• Casual workplace environment
• Prime downtown location close to restaurants and entertainment
• Promote from within- excellent career paths in the sales organization

Salary

$100,000 - $125,000 DOE + Commission

Location

This position is based in our downtown Denver office.

We are currently in a flexible hybrid in-office/remote working model based on local COVID-19 health regulations and business needs. While we are mainly working remotely now, this will eventually be an in-office position and candidates must be willing and able to (eventually) work from our downtown Denver office.