Deal Support Representative at Vertafore

| Greater Denver Area
!Sorry, this job was removed at 12:13 p.m. (MST) on Tuesday, February 11, 2020

Seeking a team player who strives to support and help drive success within an organization. The Deal Support Representative will be responsible for partnering with the sales teams to assist with creating customer facing documents a customer would sign to acknowledge a purchase (a Quote). They will also be responsible for ensuring the integrity of the data in our CRM (Salesforce.com). The ideal candidate will have order support or experience working with sales teams in a support capacity. Additionally, excellent verbal communication and a passion or interest in supporting sales teams, technology and process support/development are required to perform the role.

The individual we are looking for has the complete package – a self starter always striving to be better, full of integrity, strong attention to detail and loves technology. Responsibilities will includes, but are not limited to :

  • Partner with sales teams to assist with or create Quotes a sales person would use to present to a customer
  • Learn and utilize best practices around the quoting process to ensure accuracy and efficiency
  • Responsible for resolving Tier 1 quote to cash related issues with Customers, Sales, Professional Services, Order Operations, Billing, Finance and Legal
  • Support period end close processes to ensure quick financial closure and accurate accounting of sales transactions
  • Resolve identified data issues and have a data integrity mindset
  • Identify new data issues and partner with team lead to resolve
  • Monitor and triage sales request ticket queue and respond and resolve inquiries within service level agreements or ensure they're routed to appropriate person

Preferred Experience:

  • Associates degree or higher
  • 1-3 years of relevant work experience
  • Experienced with Salesforce.com preferred
  • Ability to build trusted advisor relationships with Sales
  • Strong written and verbal communication skills
  • Intermediate experience with Word, PowerPoint and Excel
  • Strong problem solving and collaboration skills
  • High integrity work ethic and follow through
  • Ability to work in fast pace and high growth environment with tight deadlines

Additional Requirements and Details:

· Located and working from an office location.

· Occasional lifting and/or moving up to 10 pounds.

· Frequent repetitive hand and arm movements required to operate a computer.

· Specific vision abilities required by this job include close vision (working on a computer, etc.).

· Frequent sitting and/or standing.


Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

 


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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
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