Technical Implementation Consultant
Granicus seeks a Technical Implementation Consultant for our Professional Services team! The Technical Implementation Consultant evaluates the information needs and functional requirements of a customer's business and then translates them into technical specifications for the software development or implementation teams to meet or satisfy. The Technical Implementation Consultant serves as the conduit between the customer community and the software development or implementation team.
What You'll Do:
- Develop functional and system design specifications for client engagements
- Assist Development and Support Teams in troubleshooting systems issues
- Review and edit requirements, specifications, business processes, and recommendation related to proposed solution
- Quickly understands business issues and data challenges of client's organization and industry
- Assume role of Trusted Advisor to customers, and be comfortable as primary contact to provide product information and best practice solutions
- Lead testing efforts
- Communicates specifications and change requests to development team
Who You Are:
- Consulting experience is preferred
- Experience leading software requirements and design activities
- Good written and verbal communication skills
- Excellent presentation skills
- Good negotiation skills
- Word, Excel, PowerPoint, Visio, Microsoft Project skills
- Ability to travel to client sites to facilitate requirements gathering as well as delivery of the solution will be required
- Some Technical or Application Development experience a plus
- Ability to work on multiple projects
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
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