HCM Implementation Manager
Are you ready to plant roots and grow with a Denver-based company that is making a name for themselves? If so, we here at Wurk want to meet you! Wurk is the cannabis industry’s first all-in-one workforce management solution. We’ve created a dynamic system to manage payroll, HR, timekeeping, and tax compliance, streamlining operations and minimizing regulatory risk. Our responsibility is to protect the people and businesses of the cannabis industry so they can focus their energies on making social change in the world in which we live.
A successful Human Capital Management (HCM) Implementation Manager at Wurk will lead the Implementation Team and will aid in team engagement and performance. This person will be responsible for the ultimate success and integrity of the new client implementation and retention. The right candidate is willing to partake in forecasting, escalations and will identify new opportunities to drive growth and build upon the Wurk brand.
What you’ll need to accomplish!
- In the first 30 days, Learn and understand the Wurk Implementation methodology and begin to work alongside a team member and assist with set up and configuration.
- In the first 60 days, Gain an understanding of Wurk’s implementation team process and procedure, project management, and a book of business.
- In the first 90 days and beyond, ensure an on-time and successful client implementation into the WorkForce Ready HCM system, following Wurk guidelines and in accordance with client expectations
- Lead a team of 4-10 Employees, Engagement, performance and Motivation of Team
- Manage an individual book of business, ensure all implementations are keeping on schedule and overall retention of clients
- Become an expert in the technology and thoroughly train new clients for continued success after implementation
- Take on a consultative approach and present the client with solutions for complex issues
- Assist in developing process improvements
- Additional duties as assigned regarding customer success
What you’ll need to have!
- 2-year degree or equivalent industry experience
- 3+ years of leadership or management experience
- At least 2 years of experience implementing HCM products in a multi-tenant solution
- Proficient in Microsoft Office Products, including a strong familiarity with Excel
- A strong sense of urgency and a proven ability to manage multiple projects at once
- Strong problem solving and critical thinking skills
- Exceptional verbal and written communication skills
What we’d like you to have!
- Experience with HCM Implementations
- Experience in Payroll, payroll processing, building, and managing services
- Experience with Kronos Workforce Ready, ADP, Paychex, Gusto or similar platforms
- Familiarity with a PEO type of service offering
- Knowledge of federal, state and local employer tax laws and regulations
What’s in it for you?
- Work with one of the most amazing tech start-ups the industry has ever seen and be a part of an incredible team that’s going places and leading the industry.
- Apply your technical, project, and problem-solving skills to an evolving market
- Work in colorful Colorado near the bustling heart of Downtown Denver and our gorgeous ballpark
- Collaborate with bright, fun, and goal-oriented teams in an open and lively environment
- Reap the benefits of flexible PTO, and access to exciting industry events
- Cell Phone Reimbursement
- Dog-Friendly Workspace
- Eligible to receive equity in Company
- 1 Month Sabbatical after 4 years of employment
Due to our small size and the abundance of Denver-based applicants in this 2% unemployment market, we will not be facilitating any type of relocation and will only be contacting local talent at this time. If you live in Denver and want to work in the heart of the city, we want to meet you!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.