Enablement Program Manager at CircleCI

| Greater Denver Area | Remote
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CircleCI is looking for an Enablement Program Manager to support end-to-end new hire onboarding and to lead program execution for our growing organization. As the Enablement Program Manager, you will lead the strategy, tactical execution, and data-driven analysis of onboarding and ongoing learning and development programs across all Sales, Sales Development, and Customer Success teams.

We are looking for someone to develop and maintain an outstanding onboarding and competency development program prepared to scale with CircleCI’s growth over the coming years. You will equip our teams with the key skills, knowledge, and process to improve performance during their ramp period, all while ensuring peak long term performance.

The ideal candidate will possess a strong point-of-view on employee learning and development, with an understanding of the unique challenges facing a growing Revenue organization. You are motivated by solving sophisticated problems and handling multiple collaborators simultaneously. You thrive on building process and predictability, while nurturing the ability to quickly adjust and optimize for end results!

This role reports into the Revenue Enablement Manager, and will work closely with our Training team as well as Revenue Leadership.

About Revenue Enablement at CircleCI

Enablement supports the day-to-day workflows of our Sales Development, Account Executive, and Customer Success teams across the world. Through commercial and technical training, GTM readiness, and operational improvement, we ensure that our teams have the tools and information vital to be an outstanding commercial organization. Enablement sits within the Revenue department and regularly partners cross-functionally with Marketing, Customer Engineering, and Product.

What you'll do:
  • Coordinate and facilitate operational execution of new hire onboarding and all training programs (ex. Bootcamps, pitch certifications, RKOs, etc.)
  • Lead end-to-end onboarding workflows for all roles (IC and management) across Sales Development, Sales, and Customer Success
  • Partner with management team members to create key ramp achievements throughout onboarding and the extended ramp period / needs
  • Assist with the design a dynamic learning experience for all Revenue teams, using internal and external resources to meet commercial and technical needs of Revenue organization
  • Deliver written and verbal communication of all Enablement programs in a clear and concise way
  • Provide ongoing support of training initiatives and collaborate with cross-functional partners to ensure all onboarding and commercial content is up to date, easy to use, and relevant.
  • Regularly find opportunities for training / program improvement and synthesize ideas and information based on revenue performance and collaborator feedback
Who you are:
  • Relatable, humble, and open to rapid iteration
  • Keenly aware of the needs of new hires and revenue teams within an organization
  • Can work autonomously and collaboratively within a distributed team
  • Passionate about data-driven training and enablement
  • Creative, enthusiastic, and ready to work with various roles, personalities, and experience-levels
What we're looking for:
  • 5+ years working within and/or supporting a global Revenue and or training organization
  • 3+ years experience in Enablement, Training, Recruiting, or People Operations
  • Experience over-achieving targets and improving personal and team performance
  • Exceptional communication skills with a successful history of cross-functional collaboration and partner management
  • Keen understanding of the different needs of pre- and post-sales teams
  • Experience with improving operational effectiveness in a sales environment
  • Excellent communication and presentation skills in one-on-one and group settings
  • Experience with startups, SaaS selling environments
  • Strong understanding of learning obstacles for non-technical roles with highly technical software
Bonus Points!
  • Experience with instructional design/curriculum development
  • Experience working with/selling to Developers/Engineering profiles
About CircleCI

CircleCI is the world’s largest shared continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 1 million builds a day - CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit and Harrison Metal Capital.

CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Colorado Salary Range: $80,000 - $100,000/year

#LI-BC1

Level: Mid-Senior Level


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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • ClojureLanguages
    • ReactLibraries
    • SalesforceCRM
    • MarketoLead Gen

Location

Downtown Denver, North Capitol Hill area. Your favorite coffee shops and restaurants are all steps from the office, as well as transportation lines.

An Insider's view of CircleCI

What’s the vibe like in the office?

The Denver office is collaborative, ambitious and exciting. We are located downtown near a bunch of fun bars and restaurants. Everyone comes into the office everyday looking forward to the challenge at hand, which is refreshing to start your day with!

Nick

Commercial Account Executive

How do you collaborate with other teams in the company?

Building a business in which collaboration is a cultural norm is a team sport! Slack and video chats with team leaders and team members alike, I find the frequent sharing of our best ideas and insights really encourages team players, gains support for critical initiatives, and provides a level of trust to converse openly about difficult issues.

Jessica

Senior Manager of Account Based Marketing

What makes someone successful on your team?

Our team and office culture is so engaging. It’s awesome to be in a place where we’re actively curious about what other roles in the company do and what their challenges are. That reinforces two core attributes of successful sales executives that are curiosity and passion for both our customers and our peers.

Brandon

Sales Manager

How do you empower your team to be more creative?

Through cultivating open and honest communication. I encourage my team to voice their ideas, think outside of the box, and to take ownership to find creative solutions to resolve customer issues.

Becky

Senior Manager, Customer Success

How do you make yourself accessible to the rest of the team?

Everyone on the team and the company can and will reach out to me. I also attend weekly stand-ups in our Denver office, regularly ask for feedback in our team slack channels, and stay in touch with managers and ICs when it comes to deals, problems, etc.

Chris

VP of Sales

What are CircleCI Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Diversity Program
Promote from within
Continuing Education stipend

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