Zone & Co
Zone & Co is a leading NetSuite development accelerator for lead-to-revenue software.
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Project Manager (Software Implementation)

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About Zone & Co

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more. 

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific. 

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.

About the Job

You are accountable for overall management and leadership, driving achievement of goals, objectives, and business outcomes for each of your assigned projects. The Project Manager works collaboratively with Zone Sales, the implementation delivery team, solution architects, software developers, the quality assurance team, and other key resources to ensure a successful implementation outcome. This role involves exposure to both internal and external leadership positions and may be required to provide executive updates and/or presentations to various senior level roles. You may also have ownership of supporting key partner-led implementations, facilitating design reviews, and triaging critical issues to ensure partner success for our mutual customers.

Responsibilities

  • Manage professional services implementation projects, including leading client-facing meetings, reporting on project status, executive communication, project/program planning, escalations, resource management, and troubleshooting as needed to drive successful client relationships
  • Initiate and maintain implementation plans and perform ongoing project assessments for plan revisions while ensuring timely project deliverables
  • Demonstrate flexibility to effectively respond to changing project and client needs while balancing multiple ongoing simultaneous projects
  • Prepare issue analysis, status updates, and special reporting to internal project team and the client
  • Provide yourself as a project focal point contact for internal and external communications and escalations
  • Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including the project team, customer, and all key stakeholders
  • Manage team resources within scope of project responsibilities, including timely resolution of schedule, responsibility, and team conflicts
  • Establish and communicate timely, clear task and project expectations 
  • Provide adequate, proactive planning for all phases of the implementation
  • Maintain a high level of communication for all levels of client interaction to ensure proactive, solution-oriented problem identification and resolution 
  • Understand and work on project risk assessments
  • As needed, facilitate conflict resolution between Zone and the customer or within the Zone delivery team 
  • Contribute to internal improvement efforts, as directed by the leadership team 

Requirements

  • Bachelor’s Degree, or comparable industry/management experience
  • 3+ years of project management experience including resource allocation, and resource prioritization
  • Understanding of project management principles, methods, and techniques
  • Experience with the Waterfall Methodology and familiarity with Agile principles
  • Effective in managing scope, budget, resources and customer satisfaction throughout the project lifecycle
  • Experience managing multiple concurrent projects
  • Ability to oversee risk management process throughout the lifecycle of a project
  • Software implementation experience to include a good understanding of integration, data, customization, and other ERP implementation-related principles
  • Strong communication skills, both verbal and written
  • Individual who takes ownership of the project and is proactive, results-oriented, and has an urgent mindset when coming to meeting critical deadlines
  • Ability to understand and interpret a Statement of Work and Project Blueprints
  • History of building extraordinary relationships with clients and colleagues

Preferred Requirements

  • CAPM or PMP certification
  • Implementation experience with ERP and CRM applications
  • Experience with NetSuite and/or competing/related products is a plus
  • Experience with change management

Benefits

Benefits at Zone are all about helping you lead a fulfilling life outside of work. We know work is only one part of your life, so we do everything we can to support it. We offer fully paid parental leave. We celebrate no-Friday weeks during the summer (every other Friday off). All on top of our fully covered, top-tier health insurance and unlimited vacation. And we are 100% remote!

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.

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What are Zone & Co Perks + Benefits

Zone & Co Benefits Overview

At Zone and Co, we care about your health, wellbeing, and work-life balance. We know work is only one part of your life, so we do everything we can to support it – and that means a great benefits package. Here's a list of what all employees at Zone receive:
+ Remote work setup
+ Unlimited time off (and summer Fridays)
+ 13 company paid holidays
+ Fully paid health & dental insurance
+ 401k matching
+ Fitness stipend
+ AND MORE!

Culture
OKR operational model
Team based strategic planning
Flexible work schedule
Summer Fridays (Summer goes by too fast, take advantage of Fridays off from Memorial day to Labor day)
Remote work program
Zone is a fully remote company and all employees work from home!
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Zone's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,650 annually. Zone will contribute $250.00 per employee.
Disability insurance
Zone's disability insurance benefit is 60% of an employee's annual salary up to a $1,500 maximum weekly payout for 13 weeks. Employees also have the option to purchase extra coverage.
Dental insurance
Zone's dental plan through Delta Dental covers 100% of the cost of preventative care, including x-rays, and comes at no cost to you.
Vision insurance
Zone's vision insurance through VSP plan provides 100% coverage for annual eye exams and lenses after a $20 copay.
Health insurance
Zone offers two quality insurance plans with BCBS, HMO, and PPO, both with deductibles of $2000 individual and $4000 Family. Zone covers 100% of your premiums for these plans.
Life insurance
Zone offers group-term life insurance with a payout of 1x an employee's annual salary for the duration of employment.
Wellness programs
Zone's health and wellness program provides $250 per employee for health and wellness expenses.
Mental health benefits
Financial & Retirement
401(K)
Zone's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) matching
Zone contributes 3% of your gross salary to your 401(k) plan.
Company equity
Child Care & Parental Leave Benefits
Family medical leave
Zone offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored happy hours
Once a month Zone hosts a virtual happy hour!
Fitness stipend
Employees are given a yearly stipend for many of the most common health and fitness services/products I.e: gym memberships, activity trackers and activities.
Home-office stipend for remote employees
Zone offers $500 per employee for home office needs.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours

Additional Perks + Benefits

While we can't tell you what's important to you (duh), we can share what we love about working here. We have an encouraging, growth-oriented culture, a unique drive to make life easier for finance professionals, and incredible benefits. The people are wonderful no matter where you work or live. Oh, and we kind of love the work we do ?

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