Senior Director of Product Operations
Summary
The Senior Director of Product Operations is responsible for making major contributions to scaling the product organization to support Workiva’s strategic direction. This role will build a communications, processes, and practices organization within product and have significant impact on the future of operations for Workiva’s Research & Development function. The Senior Director of Product Operations investigates, proposes, and drives the creation of best practices optimizing the performance of the team.
Responsibilities
Ownership
Creates, implements and drives strategy for product organization practices that accelerate feedback loops, increase efficiencies, and improve feature adoption
Governs product management standards across multiple teams, groups, and divisions
Leads product org processes and practices including formation of OKRs, Roadmaps, and planning rituals
Develop KPIs and metrics with department leadership and guide organization towards achieving targets
Lead organization efforts that deliver high business value
Identify process gaps, make recommendations, and manage significant process improvement initiatives from end-to-end
Prepare written reports, communications, and other materials required by the Head of Product
Assess measures and understand complex business issues to brief department leadership on findings, insights, and recommendations
Coordinate and facilitate R&D leadership, product leadership, and full team meetings and offsite events.
Drive company culture and values of celebration, collaboration, innovation, and operational excellence
Develop and execute a strategy for scaling the product operations function.
Influence
Partner with engineering, product, and functional leaders across the organization to establish cross-functional relationships that build, define, and execute initiatives
Build working relationships at the highest level of the company
Partner with product leadership to manage complex cross group initiatives
Provide specialized business insight to colleagues across the organization
Actively develop team's ability to remove their own roadblocks
What You'll Need
Education
Undergraduate Degree or equivalent combination of education and experience in a related field.
MBA preferred
Skills
Self-motivated with strong propensity for action, results and continuous improvement
Ability to work successfully in a high-energy, fast-paced, rapidly changing environment is necessary
Ability to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities
Exceptional organizational skills with the ability to multitask and manage multiple processes, programs, and procedures simultaneously to success while working under pressure to meet deadlines
Strong data-driven and analytical skills with the ability to use data and metrics to communicate needs with ease
Excellent communicator in written and verbal form; at ease working with all levels of employees including senior executives
Proven ability to establish relationships, lead, and influence across multiple levels and multiple functions of an organization
Entrepreneurial, with high tolerance for ambiguity and complexity, and the ability to be efficient with limited resources
Experience
10+ years of product experience
Travel Requirements
Up to 25% travel
Working Conditions & Physical Requirements
Reliable internet access for any period of time working remotely, not in a Workiva office
How You’ll Be Rewarded
Base Pay Range in Colorado: $198,000 - $258,000
A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
- Customer Success: Always delight our customers.
- Trust: Rely on each other.
- Integrity: Do the right thing, every time.
- Collaboration: Share resources and work together.
- Innovation: Keep creating solutions and finding better ways.
- Inclusion: Support a diverse community where we all belong.
- Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
- Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
- Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
- Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
- Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more: https://www.linkedin.com/showcase/workiva-life-and-careers/
Learn more: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
