Product Owner - Community
Headquartered in Denver, Colorado, FRONTSTEPS is a SaaS company with a resident engagement platform to empower communities to be safe, informed, and efficient. More than 23,000 communities nationwide - that is 4.4 million homeowners - are covered by FRONTSTEPS services! We deliver solutions that simplify how management companies, homeowner associations, builders, and security & patrol experts build, connect, operate, and secure modern communities. With a focus on mobile-first technology and best-in-class integrations, our products make it easy for community leaders and homeowners to communicate, collaborate, and drive a more prosperous community.FRONTSTEPS is guided by the core values of 1) developing our people, 2) taking care of the customer at all times, 3) moving with purpose and urgency, 4) being open, honest, and transparent, 5) innovating and failing forward, and 6) being courageous.POSITION OVERVIEWThe Product team fuels product development, product quality and user engagement by representing the voice of the user. The Product Owner is responsible for leading the development of the FRONTSTEPS platforms, as well as monitoring the quality and stability of the platforms. This role works directly with Engineers, QA and internal constituents to enhance the platform, eviscerate bugs and shape product direction with user feedback. The Product Owner also serves as the face of the product to our internal and external customers, communicating known issues and evaluating and improving the product.All applicants must be authorized to work in the U.S. without sponsorship.REMOTE OPPORTUNITYThis role is eligible for remote work in the following states: AL, AZ, CO, CT, FL, GA, ID, IL, MD, MA, MI, MN, NV, NC, OH, OR, TN, TX, VA, WA, and WI.JOB RESPONSIBILITIES
- Have a deep understanding of the customer and serve as an advocate for the customer in the product
- Translate the product vision into clearly articulated end-to-end use cases and user stories that are consumable by engineering
- Hold teams accountable for delivery against the product roadmap
- Drive organizational visibility into product development progress and completion
- Work closely with QA to ensure product development delivery
- Work with the Product Manager, customers and sales to identify product features and priorities
- Work with customer support to identify product issues and help prioritize issues
- Lead agile teams through the SaaS development process including creating and maintaining the product backlog, creating user stories, sprint planning, managing the work in the sprints and defining acceptance criteria
- Travel may be required up to 15%
- Performs other duties as requested by management
SKILLS & QUALIFICATIONS
- 3 to 5 years of experience working in a SaaS product ownership or software development environment
- Bachelor's degree or relevant work experience
- Demonstrated ability to use well known sprint management tools
- Ability to prioritize demands
- Proven ability to work cross-functionally in a highly collaborative environment
- Slightly impatient to deliver impactful changes
- Understanding the technologies of building SaaS products
- Agile experience
This position is based remotely with a salary of $60,000 - $125,000. Occasional travel may be required.Benefits include the following:
- Medical, Dental, and Vision
- Company sponsored Short-Term Disability, Long-Term Disability, and Life Insurance
- Voluntary Life Insurance
- FSA/HSA
- Paid Time Off
- Sick Time
- Internet Reimbursement
- 401k match
FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.