Technical Success Manager

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Matillion, a company with all 5-star customer product reviews on AWS Marketplace and all 5-star employee reviews on Glassdoor; are expanding the teams across all functions globally. As a company we are confident without arrogance, customer obsessed and care about our people and communities. With rapid growth underway for 2019, we are looking for people to join Matillion who share our integrity, drive, and passion. Within our Denver office, we are looking for a Technical Success Managert to join #TeamGreen.

A Technical Success Manager establishes the technical relationship between Matillion and key customers, from early in the engagement cycle and continuing after purchase.

Key Areas of Responsibility

  • Building long-term relationships
  • Delivering product demonstrations
  • Pre-sales and Discovery
  • Training customers
  • Providing technical support and problem escalation
  • Providing post sales consultancy

Functional or Technical Knowledge and Skills Required

  • Essential
  • ETL or Data Integration experience involving SQL
  • Consultancy style skills, working on-site with end-users
  • A good technical background, with hands-on experience delivering solutions using one of the MPP databases: Redshift, Snowflake, BigQuery, Teradata, Netezza or Azure SQL Data Warehouse 
  • Knowledge of one or more of the cloud computing platforms: AWS, GCP or Azure
  • Desirable
  • An appreciation of the Matillion deployment stack: Linux, Bash, Tomcat, Postgres, MongoDB, SQL
  • Python or Java
  • Network security fundamentals
  • Experience with the software development lifecycle, under different project management styles

Personal Capabilities Required, e.g. skills, attitude, strengths

  • Ability to travel
  • Strong Interpersonal, presentation and communication skills
  • An intersection of technical skill and first class customer communication
  • A self-confessed technology geek, with the ability to talk for hours about all things “data”.
  • Ability to draw out and understand a customer’s unique technical requirements and business goals
  • Analytical and problem-solving skills

Find out more about Matillion

Our purpose-built data transformation products for Amazon Redshift, Google BigQuery, and Snowflake are trusted by over 500+ businesses all over the world, including GE, Siemens, Converse and Citrix, making us an industry leader. Businesses are generating more data than ever before, across a variety of source systems. They need new and more efficient ways of consolidating and transforming your data sources in order to make better, more informed decisions and in turn, gain competitive advantage. Matillion helps businesses of all sizes handle the variety, volume, and velocity of their data, by transforming data across various sources into cloud data warehouses.

When we hire at Matillion, we hire people not roles. We are interested in growing our team whilst protecting our culture, with dedicated and passionate individuals who share our values. The Matillion values are the same across all roles, functions, and geographies.

1. We are Confident without Arrogance: We take pride in what we do but we stay humble.

2. We work with Integrity: We have a strong moral compass; we are transparent, and we hold ourselves accountable.

3. We are Customer Obsessed: We will always go above and beyond, to listen to, acknowledge and value our customers.

4. We Innovate and Demand Quality: We believe no product, process or individual is finished.

5. We have a Bias for Action: We get things done...in a considered way

6. We Care about our People and or Communities: We treat people how we would like to be treated

We are keen to hear from prospective employees, so please apply and a member of our People Operations team will be in touch!

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Location

WeWork Wells Fargo Center, Denver, CO 80203

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