The role of the Senior Business Analyst is to plan, design, develop and launch efficient business and operation systems in support of core organizational functions and business processes. This role will be dedicated to the Arapahoe County Human Services department and will work internally with human services staff and technology staff to help advance forward Human Service’s technology initiatives. The position will report to the Arapahoe County IT department. This is a Hybrid position, with the expectation to work out of the CentrePointe location at least 1x per week.

• Lead agile development teams on the authoring of User Stories, where appropriate, and facilitate Design and Backlog Grooming sessions.
• Meet with stakeholders, systems owners and end users to define business, financial and technical requirements and systems goals, and identify and resolve systems issues.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Identifies client organization’s strengths and weaknesses and suggests areas of improvement.
• Lead requirements gathering sessions to identify requirements, specifications, business processes and recommendations.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
• Prepare and deliver highly effective reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. Estimate the resources and participants needed to achieve project goals.
• Create systems models, specifications, diagrams and charts to provide direction to developers.
• Collaborate in the planning, design, development, and deployment of new applications and enhancements to existing applications.
• Develop Requests for Proposals (RFP) for external services, perform team assessments and evaluations specific to the project, build, develop and grow business relationships.
• Ensure compatibility, interoperability and maximize solution re-usability of commercial off the shelf or in-house computing systems.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide training to end users for all modified and new systems.
• Work with other Business Analysts to develop and maintain County IT best practices.

Skills, Abilities and Competencies: 
• Demonstrated expertise in developing requirements, building specifications, and improving business processes.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Extensive experience in group facilitation.
• Outstanding written and oral communication skills.
• Experience with agile development methodologies including scrum.
• Experience in a scrum master role is highly desirable.
• Demonstrated expertise in researching system products and requirements.
• Familiarity with software engineering best practices including application development, database design, system architecture, and system test methodologies.
• Familiarity with enterprise reporting tools such as PowerBI or Tableau.

Behavioral Competencies:
Accountability
Accessibility
Inclusivity
Integrity

Education and Experience:
• High School Diploma or GED Required.
• Bachelor’s degree in computer science or a related field and continued information technology course work is desirable.
• 7+ years of business analysis experience in an information systems environment or related fields
• Any equivalent combination of education and experience may be considered

Pre-Employment Additional Requirements:
• Must successfully pass pre-employment testing which includes an acceptable current motor vehicle record (MVR), and background check.

Post-Employment Requirements: 
• Will also require post-hire fingerprinting, a Colorado Bureau of Investigation (CBI) background check, and successful completion of bi-annual Colorado Justice Information System (CJIS) training.
• Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
• Position is deemed essential and incumbents must be available for winter storm and other emergency events and available to work on-call on a rotational basis including evenings, holidays and weekends if needed.
• Work locations and facilities are subject to change based on business needs.
• Successful candidate will be required to work in a designated county office one day per week.

WORK ENVIRONMENT:
Work is generally confined to a standard office environment.